Receptionist

Stafford, ENG, GB, United Kingdom

University Hospital of North Midlands NHS Trust

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Job Description

To welcome patients, carers, relatives, visitors and other health care staff to the Outpatient department in a polite, courteous and professional manner. To ensure you are patient focused at all times and always greeting patients with a smile. To ensure that the patient journey from receipt of referral letter to appointment in clinic and any subsequent follow-up appointment is patient focused, efficient and effective. Incorporating use of all the Trusts systems including Choose and Book, Savience, Iportal, ifit and any other systems to achieve a smooth pathway for the patient alongside accurate and safe Data Quality collection.

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