Job Description

Rowberry Morris is seeking a Receptionist to join our team at our Staines office. This role ensures the front-of-house runs smoothly and efficiently. The ideal candidate will be friendly, professional, and highly organised, with strong administrative skills and previous experience in a busy office environment.

Rowberry Morris is a very well-established firm of solicitors providing a friendly, approachable service tailored to our clients' unique needs, whether it's a personal matter, a family issue or a business challenge. From our offices in Reading, Staines and Tadley we believe in building long-lasting relationships and showing loyalty to clients.

Key Responsibilities

Reception Duties:

Ensure the reception area is always manned. Maintain a tidy and professional front desk. Greet clients and visitors, providing a welcoming and efficient service.

Switchboard & Client Communication:

Answer and direct incoming calls, taking clear and informative messages when needed. Provide assistance to clients in person and over the phone, ensuring inquiries are handled professionally.

Appointments & Mail Handling:

Schedule appointments for lawyers and paralegals using the central office calendar. Sort and distribute incoming mail and packages. Assist with franking outgoing mail and making post office visits (training available).

Archiving & File Management:

Maintain and update the office archive spreadsheet. Request files from storage, ensuring they are received and returned in a timely manner. Work with the Practice Manager on archiving projects.

Administrative Support:

Assist other departments with file opening and additional administrative tasks as required. Handle general office duties such as copying, filing, typing, and scanning documents. Monitor office supplies and place orders when necessary.

Skills & Experience Required:

Proficiency in Windows-based IT systems. Strong communication skills (phone, email and written). Excellent attention to detail and ability to prioritize workload. A collaborative team player, comfortable interacting with colleagues at all levels. Applicants must live within a 30-minute commute of Reading to be considered. Previous administration and receptionist experience essential.
No recruitment agencies, please.

Salary range 24,800 plus benefits.

This role offers the opportunity to work in a supportive and professional environment while gaining experience across different administrative functions.

Job Types: Full-time, Part-time, Permanent

Pay: 24,800.00 per year

Benefits:

Additional leave Company pension Sick pay
Application question(s):

Are you within a 30 minute commute of the Staines office?
Experience:

reception: 1 year (required)
Work Location: In person