Job Description

To provide a recepti o n service to all patients attending ward 1 , Renal unit outpatient department and Urodynamics nursing team . This will includ e checking in patients for outpatient clinics and Hemodialysis on a daily basis. The postholder will also be responsible for ensuring all outpatient activity i s cashed up correctly on the epic system on a daily basis .



To provide a comprehensive administrative and clerical support to the Department of Nephrology, to ensure all data is recorded accurately, records are kept up to date and correspondence goes out in a timely manner .



Provide front desk r eception cover to the outpatient's area of Ward one (Renal unit)



Check patients in and out of their outpatient appointments on EPIC & cash up outpatient activity on a daily basis .



Admit and discharge patients onto the Hemodialysis unit on a daily basis .



Direct telephone calls to the appropriate places within the Department.



Make and send out follow up appointments in conjunction with Call Centre and Consultants.



Outcome clinics on EPIC.



Book patient transport when required.



Chase up results for patients on the Renal Transplant program.



Check and amend letters and send out to relevant parties.



Participate in data collection and provide data to Surgical Management team when requested.



Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.



Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.



Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.



Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.



Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.



Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women's and Children's NHS Foundation Trust.



When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).



Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.