Job Description

Company Overview:

Theo's Food Company is a proud family-run business dedicated to delivering exceptional food and outstanding customer care. Since 1990, we have built a reputation for quality and service, rooted in our passion for food and commitment to excellence. Our headquarters in Aldridge features a state-of-the-art production facility, reflecting our ongoing dedication to high standards.

Job Overview:

We are a busy, fast-growing poultry manufacturing company looking for a professional and reliable

Receptionist

to join our team.

This position is Monday to Friday 9-5

This is a front-of-house role requiring excellent customer service, strong organisation skills, and confidence handling visitors, calls, and administrative tasks in a fast-paced environment.

Duties:

Greet and assist visitors professionally, in person and by telephone Manage visitor sign-in, badges, logbooks, and site security procedures Answer and redirect incoming calls accurately Ensure meeting rooms are prepared and presentable Handle incoming post and deliveries Order and monitor stationery and office supplies Carry out general administrative duties Place and record customer orders Oversee cash sales and maintain records Support management and wider teams as required

Skills:

At least

1 year's experience

in a receptionist or customer service role

(Required)

Strong computer skills with proficiency in Microsoft Office, Google Workspace, and general computer literacy Excellent organizational skills with the ability to multitask effectively Experience with office management, clerical duties, and administrative tasks Attention to detail in proofreading, data entry, and filing processes Exceptional customer service skills with a friendly, professional demeanor

What We Offer:

Starting salary

24,500

Company pension On-site parking Stable, full-time hours (no evenings or weekends)

Apply now

if you are organised, customer-focused, and looking for a stable, long-term role in a growing business.

Job Type: Full-time

Pay: From 24,500.00 per year

Benefits:

On-site parking
Experience:

Reception: 1 year (required)
Work Location: In person