Job Description

Job Overview

We are seeking a dedicated and professional Medical Receptionist to join our busy healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong organisational skills and the ability to handle multiple tasks in a fast-paced environment.

Responsibilities

Greet patients warmly and assist them with check-in and check-out procedures. Manage incoming phone calls with excellent phone etiquette, addressing inquiries and directing calls as necessary. Perform data entry tasks accurately, ensuring patient records are up to date and compliant with privacy regulations. Schedule appointments and maintain the calendar for medical professionals, coordinating effectively to optimise patient flow. Handle administrative duties such as filing, scanning, and maintaining organised patient files. Provide administrative support as needed, contributing to the overall efficiency of the clinic.

Skills

Proficient in office administration with strong organisational capabilities. Excellent data entry skills with attention to detail for maintaining accurate records. Strong phone etiquette, demonstrating professionalism in all communications. Ability to type efficiently while managing multiple tasks simultaneously. Competent in using computerised systems for scheduling and record management. A proactive approach to problem-solving within a busy medical environment.
Join our team as a Medical Receptionist and play a crucial role in delivering outstanding care to our patients while ensuring the smooth operation of our practice.

Job Types: Part-time, Permanent

Pay: 13.50 per hour

Expected hours: 18 per week

Benefits:

Employee discount
Language:

English (required)
Work Location: In person