Job Description

University Hospitals of North Midlands is currently unable to provide sponsorship for Band 2 and Band 3 roles. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.



Are you a proactive and organised individual who thrives in a fast-paced environment?



We're looking for a highly efficient Recruitment Administrator to join our Recruitment Team at University Hospitals of North Midlands NHS Trust.



You'll be the first point of contact for a wide range of recruitment queries, managing a high-demand telephone line, buzzer entry system for booked appointments, and a busy email inbox. You'll need to juggle tasks with confidence and professionalism, ensuring every interaction, whether in person, by phone, or online is helpful and timely.



We are looking for someone with excellent communication skills, a calm approach under pressure, and the ability to multitask with accuracy and efficiency.



If you enjoy working in a dynamic and supportive team where attention to detail and great customer service make a real difference, we'd love to hear from you.



Act as a key first point of contact for recruitment enquiries via telephone, buzzer entry system, and email, providing accurate information to candidates, hiring managers, and external partners.



Manage a fast-paced recruitment inbox, prioritising and responding to queries promptly and professionally.



Greet and support candidates attending right-to-work, ID, and qualification check appointments.



Maintain accurate digital and manual records, working with systems such as NHS Jobs, ESR, and DBS platforms.



Provide administrative support across the full recruitment process, including advertising, documentation preparation, booking inductions, and liaising with HR colleagues.



Support the coordination of workflow within the team, ensuring agreed standards and turnaround times are met.



Work flexibly across the team, adapting to rapidly changing priorities and supporting colleagues during peak periods.



Uphold the highest standards of confidentiality and professionalism at all times.

What We're Looking For:

Experience in a busy administrative or customer-facing role



Confident telephone manner and excellent written communication



Strong IT skills (Microsoft Office essential; ESR/NHS Jobs desirable)



Ability to stay calm and focused under pressure



Commitment to delivering a positive candidate and manager experience



University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.



All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.



UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.



At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.



Join a team that's committed to making recruitment a seamless and supportive journey for everyone involved. You'll gain exposure to NHS systems, structured support, and real opportunities to develop your skills and career.



Please read through the job description and person specification for more details or get in touch with the recruitment team for more information: recruitment.mail@uhnm.nhs.uk