Job Description

Directorate: Children and Families Section: Access & Support Services Grade: Level 9 Actual Salary: 34,185.11 - 36,807.07 (under 5 years local government service) 34,959.19 - 37,640.52 (over 5 years local government service) Hours: 37 hours per week, working term time plus. You will work 38 weeks when the schools are open plus an additional 21 days during the school closure periods.
This advert is open to both Internal and External applicants.

When a child cannot attend school due to exclusion, illness, or other exceptional circumstances, they risk falling through the cracks. That's where you come in.

As a section 19 Key Worker within the Education Re-Engagement Team (ERT) - Access & Support Service for Vulnerable Learners, you'll be the steady hand guiding some of our most vulnerable children and young people back to the education and opportunities they deserve. Working directly with schools, families, health professionals and alternative providers, you will ensure every child receives a high-quality, tailored education - no matter their circumstances.

You won't just support statutory entitlement; you will restore hope, ignite potential, and open doors to brighter futures. You will build trusted relationships with young people and families, co-produce personalised education placement plans, co-ordinate wraparound support across education, health, and social care and drive positive transitions back into mainstream settings. The successful candidate will bring empathy, resilience, and a deep belief in second chances and the equity of opportunity for all children, will have experience working with schools and vulnerable children, knowledge of education law and inclusive practice and most of all a collaborative, can do spirit and a desire to make a real change.

For further information please contact Ange Hallam - ERT on 01782 235395

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all our employees and volunteers to share this commitment. This position is exempt under the Rehabilitation of Offenders Act 1974 and the successful applicant will be subject to a criminal record check from the Disclosure and Barring Service (DBS).

Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.

Equality, Diversity and Inclusion

At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences.

We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don't meet all of the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply.

We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.

Job Types: Full-time, Permanent

Pay: 34,185.11-37,640.52 per year

Work Location: In person