Job Description

About the role

Join Our Dynamic Team as a Referral Information Coordinator (RIC)!

Are you ready to make a real difference in the lives of children and families?





This is your chance to join EHASH the Early Help and Safeguarding Hub as one of our valued Referral Information Coordinators (RIC).



You'll become part of a highly skilled, supportive, and experienced team based on Floor 3 at Number One Riverside, working at the very heart of Rochdale's Early Help and Children's Social Care services.

Why EHASH?

EHASH is the front door for all Early Help and safeguarding referrals in Rochdale.





Every day, we play a vital role in ensuring children and families get the right support at the right time.





As a RIC, you'll be central to this missionhelping us keep children safe and families supported.

What Will You Do?

Be the first point of contact for referrals through our new children's portal.


Create and manage accurate records, ensuring all details are clear for decision-making and triage.


Gather crucial informationincluding history and relationshipsto support timely and informed decisions.

Contribute to key safeguarding processes, including:

High Risk Domestic Abuse meetings


Children Missing from Home reviews


CAFCASS checks


Your work will help ensure EHASH runs smoothly and effectively every single day.

What We're Offering

A chance to work in a fast-paced, rewarding environment where your efforts truly matter


The opportunity to develop your skills in safeguarding and early help within a collaborative team

What We're Looking For

If you're detail-oriented, thrive in a busy environment, and are passionate about safeguarding children and supporting families, we want to hear from you!

Interested?

If this sounds like the role for you, apply today! For an informal chat about the position, contact Heather Howe, EHASH Early Help Manager.


Heather.Howe@Rochdale.gov.uk

About you

You will demonstrate Rochdale's values and actively promote equality and diversity, responding to the evolving needs of our community.





You will be passionate about improving the lives of Rochdale's residents, highly motivated, and an excellent communicator.



We welcome your experience, knowledge, and ideasand we look forward to hearing from you. This role offers fantastic opportunities for both personal and professional development.

About us

Our EHASH workers say Rochdale council is a great place to work.





They tell us that their managers are supportive and approachable and they listen to their ideas.

Here are some comments from EHASH workers in Rochdale:

'We are based in a lovely modern building that reduces the stress of coming to work' 'Essential key agencies also work from the office, which makes for easy access, good interagency working and use of the conversation model approach' 'There are lots of easy to access training opportunities to learn and aid career development' 'We are based right in the town centre office, next to M&S and close to local services' 'There are lots of community resources available to support families' 'We work in friendly, supportive, multidisciplinary teams'

Important Information

The Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adultsand we expect you to share this commitment.

Appointment is subject to an enhanced DBS check for the Children's workforce.

To apply please upload your CV together with a supporting statement that provides evidence of how you meet the essential requirements of the person specification.



We suggest that when completing your supporting statement, you use the person specification criteria as headings then give a specific example.



Please ensure you anonymise your CV and supporting statement.

Unfortunately, we are unable to offer sponsorship for this role.