Job Description

We are looking for a motivated and enthusiastic individual to join our Early Help Single Point Of Access Team within Family Solutions.

You will be required to provide a high quality response to written and telephone contacts from professionals and individuals relating to concerns about children. Acting as a first point of contact for our callers you will be responsible for clarifying and recording concerns, summarising information and setting up client records. Experience of undertaken administrative functions including arranging meetings, minute taking and record keeping is essential.

Previous experience of working within a Single Point of Access Team is desirable.

You will ideally hold a GCSE or equivalent qualification in English and Mathematics, together with an NVQ Level 3 in Business Administration.

For an informal discussion please contact Nikki Lloyd on 01634 338847.

Important Information

Applicants must be able to demonstrate all essential requirements as listed in the job profile

Equal Opportunities Commitment Statement

Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age

For further information please refer to the Medway information pack available as a download.

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.

How to apply

Please be advised that we only accept online applications submitted through JobsGoPublic ATS

If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.

All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.

Medway Council