Job Description

Job Advert


Birtenshaw would like to appoint a Referrals and Placements Manager to oversee the full referrals process, from initial point of contact through to securing a placement. This is an exciting opportunity for an organised, efficient professional with experience in managing processes and people and a passion for achieving the best outcomes for children and young people.


Please note: This is a full-time, office-based position. Remote working is not possible for this role.

Key Responsibilities:

To oversee the full referral process from initial enquiry to confirmed placement. To line manage Referrals and Placements Administrators, including facilitating supervision sessions, probation reviews, and other relevant HR processes. Act as the main point of contact for all referrals across the organisation. Prepare and present Referrals and Placements data and updates to senior managers. Contribute to strategic planning and service development. Ensure all steps from referral to admission are completed in line with company policies and appropriately tracked. Collate and maintain accurate data on the volume and types of referrals received. Provide monitoring information as required by local authorities and under The Birtenshaw Group's Framework Agreements.

What We Offer:

Competitive salary Career progression opportunities with excellent training opportunities Staff recognition schemes, including Employee of the Month and Long Service Awards. Support services including 24 hour access to an Employee Assistance Programme (counselling and support). Group Income Protection Scheme. A Staff Council - giving all employees a platform to ask questions, suggest improvements, and influence positive change. Clear career pathways, excellent training, and ongoing professional development

Closing Date: 11/08/25 at 9am

Birtenshaw Group is committed to safeguarding and promoting the welfare of all young people and expects all employees to share and uphold this commitment.


This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants are required to disclose all convictions, including those considered "spent." The successful candidate will be required to undergo an enhanced Disclosure and Barring Service (DBS) check. Any information disclosed will be treated confidentially and in line with the DBS Code of Practice, available on the DBS website.


All offers of employment are subject to safeguarding and pre-employment checks including satisfactory references, a pre-employment medical, and proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996.