Job Description

Salary \xc2\xa345,900 - \xc2\xa352,000

Location Midlands

Shift Pattern Days

This is a permanent , full time vacancy that will close in 19 days at 23:59 GMT .



The Vacancy


JOB PURPOSE: To provide an effective facilities management service to all stores in the specified area and ensure the GSM\xe2\x80\x99s and Clients ROM are communicated with on a frequent basis and in an open way. All services are to be delivered through the direct reports within the area and must be within budget and in accordance with Health and Safety Guidelines.
KEY ACCOUNTABILITIES: Financial: The RFM is responsible for managing all expenditure and must ensure effective cost control within agreed budgets by site and across their allocated area. Ensuring that all financial approvals are in line with the agreed levels of spend authority. The RFM is also responsible for identifying and delivering business development opportunities within the budget to fund additional services to the customer. Whilst supporting the development of capital plans and projects jointly with the customer and designated Manager.
People: The RFM is responsible for the direct line management of the RMTE Supervisors including but not limited to:

• Recruitment & Induction of colleagues within their team
• Training & Development, including appraisals in line with company process
• Carry out reviews of any legal training requirements to ensure compliance across the estate.
• Ensure all direct reports are validated and delivering all aspects of their role.
• Ensure Supervisor &Technician training is up to date and compliant within defined standards.
• To manage the teams conduct and capability and apply the disciplinary procedure in accordance with the company D&G Policy as required
• Manage any absence within the team fairly and consistently ensuring a RTW interview is conducted after each period of absence
  

SKILLS & QUALIFICATIONS Essential:

• Educated to A level as a minimum
• Recognised technical background with experience in hard FM
• Familiarity with ISO Quality standards
• Familiarity with current Health and Safety legislation
• General Management experience
• Management of large teams
• Ability to manage a team responsible for delivery of services
• Ability to plan and organise multi-site work schedules
• Previous experience of managing large groups of people (1000)
• Excellent customer relation skills
• Good communication skills (written and verbal)
• Good problem-solving skills
• Ability to work under pressure
• Leadership and decision-making skills
• Customer-focused
• Ability to motivate self and others
• Full driving licence essential
• Physically fit
• Willingness to work flexible hours (24/7)
• Customer service background
  

Desirable:

• Familiarity with recruitment, assessment and disciplinary procedures
• PC literate
• Ability to analyse budgets/profit plans
• Ability to organise and run business and/or training meetings

The Company


In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal \xe2\x80\x93 to make a positive change in the facilities management industry. The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model. It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world\xe2\x80\x99s most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets. Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.