Job Description

Vision Care Services started 8 years ago, when two brothers and two sisters wanted to give back to the community after receiving care for a loved one. Our directors all have a background in care. Vision Care started in 2013 with an office team of two members however we are now one of the largest home care providers in Bradford with branches throughout the whole of Yorkshire and we are still expanding.

We are on the search for a dedicated Registered Care Manager to join our team and lead our new branch in Burnley. In this role you will help to deliver high quality, effective care across the homes in Burnley with the support from the rest of the team. We have a head office team of 20 members, each have their own departments. Having a good character and a caring nature alongside the knowledge of what is required of a registered manager is highly desirable and appealing. We currently have a rating of good and looking for someone to take it to outstanding. This role requires previous experience in domiciliary care as a manager.

About Vision Care Services

Vision Care Services is a values-led domiciliary care provider committed to delivering high-quality, person-centred care to people in their own homes. We support individuals with a variety of needs, including the elderly, people with disabilities, and those living with complex health conditions. Our service is shaped by dignity, respect, safety, and empowerment.

Purpose of the Role

The Registered Manager will take full operational responsibility for the day-to-day running of the service in line with CQC regulations, ensuring the provision of safe, effective, caring, responsive, and well-led services. The role involves the leadership and development of a committed care team, compliance with legal and organisational standards, and a passion for delivering exceptional care outcomes.

Key Responsibilities

Regulatory & Compliance

Be the named Registered Manager with the Care Quality Commission (CQC) for the service. Ensure the service is fully compliant with the Health and Social Care Act 2008 and CQC Fundamental Standards. Maintain accurate and up-to-date records, including audits, care plans, MAR charts, and incident reports. Prepare for and participate in inspections and quality monitoring visits.

Leadership & Staff Management

Recruit, train, supervise, and appraise care staff in line with safer recruitment practices and organisational policy. Provide strong leadership to ensure a positive, inclusive, and accountable culture within the team. Hold regular team meetings, supervisions, and performance reviews. Manage rota planning and ensure adequate staffing to meet service demand.

Care Delivery

Oversee the delivery of personalised, high-quality care in line with service users' individual care plans. Conduct care assessments, reviews, and risk assessments. Monitor service user satisfaction and respond to feedback and concerns promptly. Promote safeguarding and act as the Designated Safeguarding Lead.

Operational Oversight

Maintain financial oversight of the service, including budgeting and invoicing with support from Operations Manager Liaise with local authorities, health professionals, and families to ensure continuity of care. Support the business in growth and development opportunities within Lancashire. Lead on improvement plans and internal audits to drive quality.

Person Specification

Essential:

Level 5 Diploma in Leadership for Health and Social Care (or working towards). Minimum 2 years' experience in a senior care management role within domiciliary/home care. In-depth understanding of CQC regulations and quality frameworks. Proven leadership skills with the ability to motivate and manage a diverse team. Excellent communication, interpersonal, and organisational abilities. Competence in IT systems including care planning software, Word, Excel, and email. Valid UK driving licence and access to own vehicle.

Desirable:

Experience in setting up or expanding a domiciliary care service. Understanding of commissioning processes and local authority contract management. Experience in supporting people with complex care needs or learning disabilities.

What We Offer

Supportive working environment with a dedicated senior management team. Ongoing professional development and training opportunities. Competitive salary with performance-based reviews. Contribution to mileage and expenses where applicable.
Please note we require any applicants applying to have knowledge of the Lancashire region and surrounding areas in order to be sucessfull for the job role.

Job Type: Full-time

Pay: From 35,000.00 per year

Benefits:

Company events Company pension
Ability to commute/relocate:

Burnley, Lancashire: reliably commute or plan to relocate before starting work (required)
Experience:

Management: 1 year (required) Home care: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person