Job Description

Job Overview

Sensitive Care Solutions is a values-driven care provider delivering high-quality Domiciliary Care and Day Centre services in Leicester. We are committed to person-centred care, professional excellence, and empowering both our clients and staff. Join a growing organisation where your leadership can make a real difference.

Main function of the job:

(Note: In addition to these functions employees are required to carry out such duties as may reasonably be required).

To ensure that all regulatory requirements are met and that they are aware of the relevant regulations that apply to the service being managed.

To provide leadership of the administration, Care, and people management functions of the business and if the services are provided by the company.

To carry out, and provide leadership in marketing the company, and selling its services to the relevant parties.

To maintain the operations of the service at the standard agreed with the Registered Provider, within the financial budget or other parameters set by the provider.

To maintain Care and management skills at the current level but also looking at the growth and development of the business and undertake relevant training and development, from time-to-time be required to maintain that standard of practice.

To manage the services within Sensitive Care Solutions in accordance with standards agreed with the Registered Provider, legislative requirements, and relevant regulations, and in line with accepted best practices.

Notify the Care Quality Commission, at least one month prior to absence (except in an emergency, in which case within one week) of continuous absence of 28 days or more, stating the following: length of absence; reason for absence; arrangements for running the establishment; name, address and qualifications of person responsible for the establishment during the absence.

Notify supervisor and/or regulator of return within 7 days of return from an absence of 28 days or more.

Focusing on areas Complex Care, Supported Living, Domiciliary Care but not limited to.
We are seeking a dedicated and experienced Registered Domiciliary Manager to oversee the delivery of high-quality care services in a home care setting. The ideal candidate will possess a strong background in senior care, with specific expertise in assisted living and dementia care. This role requires exceptional leadership and management skills to ensure that our clients receive the best possible support tailored to their individual needs.

Location: Sensitive Care Solutions

, but you may be relocated within the UK at the discretion of the company with 4 weeks' notice.

Supervisory responsibilities:

To manage each of the service functions within Sensitive Care Solutions.

Main Duties (not in any order of priority):

1.

Develop and maintain effective working relationships with the Senior Operations Manager.

2.

Create and uphold an open, positive and inclusive management culture.

3.

Formulate and administer Sensitive Care Solutions budget based on the companies' objectives and within the projected revenue.

4.

Participate in the development of Sensitive Care Solutions policies.

5.

Share in the development of strategic plans for Sensitive Care Solutions.

6

. Participate in evaluation of Sensitive Care Solutions against agreed organisational goals, and business and quality objectives.

7.

Work to establish effective employer-employee relationships.

8.

Minimise legal risks.

9.

Participate in the establishment and maintenance of the company's management information systems.

10.

Advise the Registered Provider of any changes to the structure of the organisation which may be required.

11.

Organise the formulation and implementation of all of the policies and procedures of Sensitive Care Solutions Care Quality Management Systems.

12.

Implement and maintain the standards required by legislation related to the registration of the company.

13.

Manage Sensitive Care Solutions in accordance with Management Protocols and Compliance Management Systems.

14.

Participate in discussions reviewing employee remuneration.

15

. Operate the company in a cost-effective manner, within the financial limits set by the Provider, particularly in the area of personnel costs.

16.

Be involved in the design and implementation and maintenance of Sensitive Care Solutions quality assurance programme.

17.

Design and administer an evaluation of the Care standards and Care service provision.

18.

Formulate and implement care policies and procedures.

Management of Human Resources:

1.

Specify, recruit, select and train employees, in numbers agreed with the Provider, and at a cost which is agreed with the Provider, not exceeding the agreed staff budget.

2.

Develop a master plan rota to comply with statutory requirements and the satisfaction of ongoing client's needs, and which meets the financial targets of the service.

3.

Ensure that job descriptions for all employees are appropriate to current practices in each function.

4.

Implement and evaluate the orientation and induction of all new employees.

5.

Assist individual employees to develop in their role and level of compliance with agreed standards.

6.

Promote and implement Sensitive Care Solutions policies and procedures.

7.

Promote the effective resolution of team conflicts.

8.

Create a work atmosphere which promotes a high quality of work life.

9.

Create and maintain a culture of performance and excellence.

10.

Manage employee numbers so as to eliminate the use of Agency staff for routine or planned absences.

Management of Care Services:

1.

Develop the philosophy, goals and objectives for the Care and nursing practice.

2.

Assess the effectiveness of Care implementation and delivery.

3.

Implement actions to meet and maintain Care standards.

4.

Work in cooperation with members of multi-disciplinary health teams in order to maximise opportunities for Clients therapeutic Care.

5.

Ensure that Clients rights are protected.

6.

Encourage a model of self-care and Clients rehabilitation.

7.

Evaluate Care Plans on a regular basis

8.

Evaluate standards of Care and competence.

9.

Ensure the safety of our clients and our staff

Professional Long Term Care Leadership:

1.

Encourage innovative methods for the delivery of Care.

2.

Encourage health promotion within Care strategies.

3.

Engage in local meetings relevant to the activity of the business and client focused.

4.

Establish relationships with learning institutions to promote availability of staff training at all levels.

5.

Seek opportunities for personal and professional growth.

6.

Promote a positive image for services provided and employment within Sensitive Care Solutions.

Working hours:

The role is nominally

37.5 hours per week

, subject to the achievement of goals and objectives and the need to cover vacant shifts.

Includes 1 weekend per month on-call and 1 evening per week on-call. The Manager is expected to maintain the on-call facility

and, in cases of holiday or sickness, ensure appropriate cover is arranged. The Manager may be required to work additional hours as necessary for the proper performance of their duties.

Qualifications required:

Managers are required by the regulations to have the 'necessary qualifications, skills and experience' to carry out the regulated activity. Skills for Care advise that the current, relevant qualification is the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services choosing the pathway;

Management of Adult Services or
Management of Adult Residential Services.

Managers taking the Level 5 Diploma should use the full breadth of QCF units available to ensure they achieve a qualification that is relevant to the role they are carrying out.

Benefits:

Salary - 35k - 45k per annum depending on experience Pension scheme Access to pool car On-Site Parking Paid company events Performance related bonus Personal development programme / access to development opportunities Free uniform
Job Type: Full-time

Pay: 35,000.00-45,000.00 per year

Benefits:

Company car Company pension On-site parking
Application question(s):

Do you have a Right to Work in the UK? How many years of experience as a Registered Manager in the care sector do you have? What qualifications do you have?
Licence/Certification:

UK driving license and access to a car? (preferred)
Work Location: In person