Job Description

Role:

Registered Manager

Location:

Rowan Court, Holmfirth

Salary:

42,840/pa

Benefits:

33 days annual leave (including 8 bank holidays), Competitive Salary, Online Reward Gateway, EAP, pension, Free Parking, CPD/PDP support, and ongoing development opportunities.

Hours:

Full-time (37hrs), across 5 days with flexibility to support the service needs



Ideally located for people living in Meltham, Honley, and Huddersfield, and with great public transport links, Rowan Court is a vibrant 15-bed residential service for adults with profound and multiple learning disabilities and complex needs. The service is lively, vibrant, and welcoming, and the staff team are supportive and always happy to share their knowledge and experience to ensure our adults get the best possible care.



The well-established and highly skilled team are looking for an experienced Registered Manager to join them on a full-time basis, to support them in providing high quality, person-centred support to the adults they care for.

Summary of Key Responsibilities:

To provide day to day leadership and effectively manage the care home. To manage and to be accountable for all aspects of a care home for adults with complex disabilities and associated learning, sensory and physical disabilities. To effectively lead an integrated team of support and social care staff. To ensure appropriate, personalised support is available to meet the needs of each adult in order to maximise their independence. To deliver agreed plans to provide support services and manage staff availability and cover effectively. To ensure the implementation of Trust policies, practices, and standards in the performance of duties including person centred support planning, equal opportunities, health and safety, GDPR and CQC, and other required legislation, guidance or standards.


This is not an exhaustive list, and you are encouraged to read the full prior to applying. Informal queries, and site visits to the service are encouraged - come and see what we do!

What we ask for from our staff:

A commitment to providing quality and person-centred care Treating people with compassion, dignity, and respect Working together as a team to ensure we are the best at what we do. Being confident enough to ask questions and challenge ideas.

As an employer we offer:

A competitive salary and great pension scheme. A fantastic, open, and supportive working environment. Comprehensive Training & Development opportunities. A wealth of opportunities to gain experience in a variety of skills. An employee rewards scheme with retail discounts and more. Life insurance style 'death in service' benefit.

Main Responsibilities

Role Specific

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Leadership

To provide day to day leadership and effectively manage the care home.


To manage and to be accountable for all aspects of a care home for adults with complex disabilities and associated learning, sensory and physical disabilities.


To effectively lead an integrated team of support and social care staff.


To ensure appropriate, personalised support is available to meet the needs of each adult in order to maximise their independence.


To deliver agreed plans to provide support services and manage staff availability and cover effectively.


To ensure the implementation of Trust policies, practices, and standards in the performance of duties including person centred support planning, equal opportunities, health and safety, GDPR and CQC, NMC and other required legislation, guidance or standards.


To monitor and ensure Trust standards are met.


To maintain a code of cleanliness and sanitation as outlined by the Trust infection control procedures.


To actively promote the Trust's Equal Opportunities, Health and Safety, Disability Awareness and GDPR policies and all other existing policies.


To ensure that the Trust operates effectively, fairly, and in line with legislative requirements at all times.

Management

Ensure effective management of staff.


Leads an integrated team of support and social care staff.


Ensures staff attendance on the Trust induction and in house induction process.


Identifies training and development needs/opportunities for all staff.


Directly supervises the Senior Support Staff.


Monitors the supervision of support staff and team in the performance to deliver effective quality services to the residents.


Delegates supervisory responsibility where necessary.


Maintains accurate supervision and Performance Development Review (PDR) records in line with Hollybank & CQC timescales and requirements.


Ensures the learning and development needs of the wider team are identified through PDRs and supervision.


Delivers agreed plans to provide support services and manages staff availability and rota cover effectively.


Delivers individual and team training needs to the training officer.


Sets targets for individuals in line with the Trust Business Plan objectives.


Encourages team members to develop and grow in their roles.


Ensures a team-based approach to maintain effective support services.


In conjunction with the Human Resources (HR) department, undertakes staff recruitment, induction selection, supervision, and appraisal.


Monitors absence management effectively and liaises with the HR department when necessary.


Resolves minor disputes and in conjunction with the HR department facilitates disciplinary proceedings where necessary.


Develop effective and empowering problem-solving approaches and ensures these are adopted and used by the staff team.

Personal & Professional Development

To maintain knowledge base through CPD activities, and take responsibility for own development as identified in PDR.

Communication

Coordinates day to day liaison with and on behalf of service users with other internal and external community links and represents the Trust externally.


Maintains effective working rapport with service users and staff.


Forms good working relationships with parents, commissioners, and other key stakeholders.


Leads and guides staff with the planning and reviewing of individual and service needs (Support Planning Process)


Supports Senior Support Workers and the support team in the completion of new referrals and undertaking assessments individually and through team meetings.


Promotes and ensures the team takes a person-centred planning approach to support provision and underlines any support/care activity undertaken.


Represents the Trust at internal and external meetings, conferences, and seminars as necessary.


Seeks to address and resolve problems within the home to address service/support needs.


Liaises and networks with other key external partners to develop services further and raise the profile of the Trust.


Effectively and sensitively communicates with internal and external agencies and services and resolves problems, issues and complaints as raised by applicants and service users.

Service Delivery

Performance monitoring and service management.


Ensures efficient and effective recording systems relating to support planning, service planning, performance monitoring and Quality Assurance are in place and that these are regularly reviewed and updated.


Formulate and amend practices as required to meet service needs/development and achieve internal and external quality assurance measures.


Take primary responsibility for ensuring the delivery of support services to contract requirements.


Comply with legislative and Adult Social Care/ Environmental Health/Care Quality Commission/NMC regulations and other appropriate guidance as required.


Sets, achieves and maintains performance targets in conjunction with the Services Team.


Establish and effectively monitor staff performances against agreed targets and KPIs.


Provide management reports to address performance or service management issues or difficulties.


Ensure that staff accurately and objectively identify service user needs and that plans are developed to meet those needs.


Provide information to internal/external partners as required relating to services, performances or charges.


Effectively monitor contractor performance.


Maintain records and procedures accurately.


Model good practice relating to recording meetings and other aspects of good practice.


Handle complaints in a respectful and confidential way; ensuring that the Duty of Candour is met; that records are kept, and further actions are appropriately communicated in the appropriate format).


Ensure all complaints are recorded, investigated and reported appropriately and in accordance with the Trust Policy.

Financial and resource responsibilities

Monitor budgets and expenditure in line with Trust department requirements.


Participate in annual budgetary decisions, monthly budgetary oversight and keeps Rowan Court to within the agreed budget.


Ensure that resources are effectively managed.


To work effectively with other senior managers to put in to place agreed strategies to ensure full bed occupancy within the home.

Safeguarding

To adhere to and follow the Trust's Safeguarding policies and procedures in order to protect the safety of all children, young people and adults.

No job description can be entirely comprehensive and the job holder will be expected to carry out such other duties as may be required from time to time and are broadly consistent with the job description and status of the post within the Trust.

General Responsibilities

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Best Practice

To maintain an awareness and keep updated with the latest initiatives and thinking, sharing new ideas with colleagues in order to improve organisation performance.

People Development

To participate in supervisions, PDRs and continuous training and development, and to seek ways of continually achieving self-development and career enhancement; to support the future skills requirements of the Trust. To ensure training needs are regularly identified and assessed and action is taken to develop skills including PDR's completed in a timely manner.

Quality Assurance

To monitor and complete quality assurance checks and audits as defined by the Beautiful Book, Trust Policies and Procedures and schedules specific to each service.

Risk Management

To assist the Head of Department in the process of developing risk management strategies in order to safeguard the interests of the Trust.

Confidentiality

In line with the Data Protection Act you will see the use and safe sharing of information as part of their responsibility. You will ensure you work in line with our data protection and information governance policies and procedures protecting and respecting the privacy of our children, young people and adults.

Flexibility

To carry out such other duties as may reasonably be required from time to time to meet the evolving needs of the organisation.


There is a requirement to support the on-call rota in conjunction with the residential management team and weekend working may be required on an ad hoc basis.

Be Confident - Personal Effectiveness

To deliver high-quality services that make a real difference to the service users you work with, and take personal responsibility for the health, safety and wellbeing of others.

Be Curious - Working Together

To work in a collaborative way, developing and maintaining positive relationships and treating people with empathy and respect.

Be Happy - Positive Attitude

To support and encourage positive changes and new ideas by working with our service users to meet their needs and by embracing new ways of working to enhance what we do.

Be Kind - Developing Self and Others

To be effective at developing yourself and others and communicate well.

General Attitude

To act as a professional and positive ambassador for Hollybank Trust in order to support the Trust's mission and profile.



To find out more, please call Eimi Denton on 01924490833 for an informal chat or request a paper application form via email on e.denton@hollybanktrust.com.

Unfortunately, we are not able to offer sponsorship to work in the UK.

Hollybank Trust is committed to Safeguarding vulnerable people, and our Safer Recruitment process requires all employees to have an Enhanced DBS check and reference checks in line with our Recruitment policy. Hollybank will pay for the DBS check. If the candidate leaves voluntarily in their first 12 months, 58.50 will be deducted from their final salary payment.

PLEASE NOTE WE PRIMARILY COMMUNICATE VIA EMAIL

We want people from underrepresented groups such as Black and Minority Ethnic (BAME), Lesbian, Gay, Bi and Trans (LGBTQIA+) communities to succeed at Hollybank Trust and our policies and procedures ensure that this can happen. Click here to find out more about our approach to equality and diversity.

Hollybank Trust is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job.

No agencies please - speculative CVs will not be accepted. If enough suitable applications are recieved, we reserve the right to close this vacancy earlier than advertised.