Job Description

Position: Registered Manager

Responsible to: Board of Directors

Purpose of Position:

To take responsibility for the care workers. Managing their shift patterns, sickness/absence and supervisory tasks. To promote a caring environment for service users through high-standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of the service users. To ensure that each service user receives care appropriate to their individual need. To implement the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 To adhere to all policies and procedures issued by the company, embedding them into good practice across the organisation.

Principal Responsibilities:

Day-to-day running of the business:
a) to manage the day-to-day running of the organisation and to act as person-in-charge whenever asked to by the registered owner

b) to provide all relevant information and leaflets to prospective new service users and to visit them in their home for a discussion

c) To arrange assessment visits as required.

d) to decide whether or not the business is able to meet the personal care needs of any prospective service user and to negotiate an appropriate fee with the purchasing authority or the service user or their family if not in receipt of local authority assistance.

e) to ensure that each new service user receives a written copy of the "terms and conditions" of engagement and ensure that each service user and, where appropriate, their representative or carer understands them

f) to investigate complaints, take appropriate action and report to the registered owner and/or Local Authority or the CQC

g) To liaise with and co-operate with CQC inspectors and inspections.

h) To liaise and co-operate with Local Authority Monitoring and Contract teams as required.

i) To plan and hold meetings.

Service user care:
a) to ensure that the emotional, spiritual, physical, medical and material needs of the service users are recognised, assessed and met

b) to support service users in the taking of decisions in matters which affect their lifestyle

c) to make or contribute to the assessment of need of each service user in conjunction with the service user, relevant professional agencies and, where appropriate, the service user's family, and develop a Service User Plan which provides a satisfactory quality of life for that person

d) to promote relationships which enable each service user to participate in the life of the local community to the maximum of their ability

e) to ensure the provision of healthcare arrangements which may include the ordering, recording and, where appropriate, the administration of prescribed medication

f) to be responsible with the registered owner for the efficient running of the domestic character of the business which will include ensuring that the dietary needs of service users are met, ensuring that good standards of food presentation are maintained, ensuring that supplies are ordered and ensuring that good standards of hygiene and cleanliness are maintained

g) to ensure the provision of care including that which may be provided by a competent and caring relative and which may include terminal care, under the direction of the GP and with the support of the community nursing service.

h) To safeguard service users from abuse and acting immediately to report the situation, following the organisation's policies and procedures including any statutory notification to appropriate Regulations.

3. Staff matters:

a) to assist the registered owner with recruitment, appointment and deployment of all staff

b) to assist the registered owner to ensure that there is effective communication with and between staff and to arrange staff meetings

c) to ensure that effective induction, supervision and assessment of staff is carried out and that training needs are identified and met

d) to ensure that employment protection legislation is implemented

e) to ensure that staff sickness/absence is followed up, ensuring the appropriate action/disciplinary is taken.

f) To ensure that all staff have the necessary training, qualification and skills to undertake the tasks required.

Premises:

a) to ensure that the fire regulations are complied with and advise the person-in-control if there are areas of risk

b) to ensure that legislation and regulations concerning infection control and to advise the person-in-control accordingly where action is required

c) to assess service users' homes regarding health and safety and infection control issues and provide advice to staff regarding safe and healthy working practices in the field.

Finance:

a) to ensure that service users are, wherever possible, supported in retaining responsibility of their own money and financial arrangements

b) to ensure that, where a service user is assessed as incapable of handling their own financial affairs, their money is handled properly and with the utmost probity and that records are kept of all financial transactions.

c) to ensure that the care department is running in a financially efficient way.

Person Specification -- Essential Criteria

The following qualities are considered essential for the post of Registered manager:

1. At least two years' experience in a senior management capacity within the last 12 month.

2. A care management qualification (Level 5 or equivalent).

3. Able to take responsibility

4. Leadership skills

5. A self-motivated individual who is organised, flexible and caring.

6. Mentally and physically able to cope under pressure.

7. An active team player but also able to work on own initiative

8. A good communicator

9. Committed to high-standards

10. Committed to training

11. Mentor for team members

All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to meet the requirements under the Data Protection Act 1998.

All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974.

Job Types: Full-time, Permanent

Pay: 32,000.00-35,000.00 per year

Additional pay:

Yearly bonus
Benefits:

Company pension Employee discount Free parking Referral programme
Schedule:

Monday to Friday
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: SHC-RM-002