To be responsible to the registered provider for the day-to-day running of the home
To be accountable for the home's operations and activities
To ensure that the home operates according to its registration status and conditions and complies with all legal requirements
To manage the home to achieve the best possible outcomes for its service users.
To keep service users safe and well protected at all times
To develop, promote and maintain high standards of care and best practice
To develop, implement and maintain the systems and structures needed to run the home in the interests of its service users
To develop and manage effectively and efficiently the financial, human and material resources needed by the home
To be an ambassador for the home, promoting and marketing its services
To ensure the home remains financially viable
To ensure that all staff are informed about and work to the Codes of Practice for social care and (where applicable) nursing professionals
Duties and responsibilities
Day-to-day running of the home Maintain the day-to-day running of the home on behalf of the registered provider and to meet all legal requirements
Develop an ethos that reflects service users' individual needs and that celebrates their individual differences and diversity
Have all the necessary policies, procedures and systems in place required for the effective running of the home
Address the care and health needs of each service user and to make sure they are kept safe and well protected
Provide a staffing complement and cover in accordance with the requirements of the registered provider and current social care legislation
Develop good working relationships within the home
Provide effective support and supervision to the home's staff. Maintain the premises to the standards required
Maintain a safe environment for service users and staff and to respond to all health and safety requirements
Manage the home's budget and resources in accordance with the established systems and procedures. Engage in business planning and marketing of the home
Establish effective working relationships with other professionals, agencies, CQC inspectors and all the home's stakeholders
Continuously monitor and review the home's activities to make sure high standards are being maintained
Develop effective methods for auditing and assuring the quality of the home's provision and services Service user care
Provide all relevant information to current and prospective service users as required by the CQC Essential Standards
Arrange for introductory visits and meetings to enable prospective service users make informed choices and decisions about the home's suitability
Decide whether or not the home is able to meet the personal care needs of prospective service users
Negotiate appropriate fees with purchasing authorities or service users or their families as appropriate
Provide all service users with written terms and conditions of residence and to make sure that they understand them.
Make adequate arrangements for the introduction and reception of new service users
Investigate complaints, take appropriate action and report to the person-in-control and/or the CQC
Address comprehensively service users' cultural, emotional, nutritional, social, spiritual, physical health, medical, material and other needs by developing and maintaining the appropriate policies, systems, procedures and practices
Staff management and development
Take responsibility and the necessary actions on behalf of the registered provider for the recruitment, appointment and deployment of care, catering, domestic and other staff employed by the home
Implement and comply with all relevant employment legislation
Plan and manage the required staff complement, cover, levels and rotas
Develop and maintain good communication and working relationships with and between staff and to set up and maintain the necessary vehicles and methods for ensuring this, eg holding staff meetings
Plan, organise and implement effective staff induction, supervision, appraisal and training in accordance with statutory requirements and standards Management of premises
Maintain all heating, lighting and emergency systems and ensure the security of the premises.
Arrange for the home to comply with all fire safety regulations
Comply with the legislation and regulations concerning environmental health, infection control, building control, planning and health and safety
Maintain the premises in good working order to comply with the CQC Essential Standards
Maintain an agreed programme of repairs and planned refurbishments for the upkeep of the premises so that they are continuously up to standard financial management
Manage budgets, monitor and control day-to-day expenditure within the limits prescribed by the registered provider
Prepare budgets and monthly cash flow reports and to maintain established accounting and financial records and system
Set up systems and arrangements whereby service users wherever possible retain responsibility for their own money and finances
Make the appropriate arrangements for service users who are incapable of handling their own financial affairs
Job Type: Full-time
Pay: 40,000.00 per year
Work Location: In person
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