Job Description

Job Title: Registered Service Manager - Semi-Independent Living

Location: Gloucester, UK

About Us

We are a dynamic and growing organisation providing high-quality semi-

independent living for young people, typically aged 16-18, who are preparing for

adulthood.

Our work is grounded in:

? Integrity - doing the right thing, even when no one is watching.

? Compassion - seeing each young person as an individual with their own

story, strengths and goals.

? Excellence - constantly learning, improving and aiming for the best

possible outcomes.

We work closely with local authorities, families and partner agencies to ensure

young people feel safe, heard and supported to achieve their potential.

Role Overview

As the Registered Service Manager, you will have overall responsibility for the

day-to-day running, quality and development of our semi-independent service.

You will:

? Be the Ofsted Registered Manager for the service.

? Lead a team of adults who support young people to live safely, develop

independence skills and move on positively.

? Make sure the service is fully compliant with regulations and best practice

in safeguarding and semi-independent provision.

This role is ideal for someone who is passionate about young people's futures

and confident in leading others to deliver consistent, high-quality support.

Key Responsibilities

Service Leadership & Operations

? Oversee the day-to-day running of the semi-independent provision,

ensuring a safe, homely and structured environment.

? Ensure the service meets all regulatory and contractual requirements,

including Ofsted expectations for supported accommodation.

? Develop and maintain effective systems for rota management, staffing

levels, health & safety, and building checks.

? Take the lead in preparing for and responding to inspections, audits and

quality assurance visits.

Quality, Compliance & Safeguarding

? Ensure robust safeguarding arrangements are in place and that adults

understand and follow all safeguarding policies and procedures.

? Oversee incident reporting, notifications, learning reviews and follow-up

actions to reduce risk and improve practice.

? Monitor and review care and support plans, risk assessments and

placement plans to make sure they are current, personalised and

outcome-focused.

? Use data, feedback and audits to drive continuous improvement and

evidence positive outcomes.

Young People - Outcomes & Independence

? Ensure each young person has a clear, personalised plan that supports

their:

o Safety and emotional wellbeing

o Education, training and employment

o Life skills (e.g. budgeting, cooking, self-care, tenancy skills)

o Identity, culture and community connections

? Promote a culture where young people are listened to, involved in

decisions and encouraged to be as independent as possible.

? Support a positive move-on experience, working with placing authorities

and other professionals on transition planning.

People Management & Development

? Lead, motivate and support a team of adults to deliver consistent, high-

quality support.

? Provide regular supervision, annual appraisals and clear development

plans.

? Identify training needs and ensure adults are confident in areas such as

safeguarding, behaviour support, boundaries and independence work.

? Promote a positive, open and reflective team culture where learning and

professional curiosity are encouraged.

Partnership Working & Communication

? Build and maintain strong relationships with local authorities, social

workers, education providers, health professionals and other agencies.

? Represent the service professionally in meetings, reviews and strategy

discussions.

? Communicate clearly and transparently with young people, families and

professionals.

Administration, Finance & Reporting

? Manage budgets and resources effectively, ensuring value for money

without compromising quality.

? Ensure accurate and timely record-keeping, including daily records, logs,

reports and statutory notifications.

? Provide regular reports and updates to senior management regarding

performance, risks, incidents and development plans.

Qualifications & Experience

Essential:

? QCF Level 5 Diploma in Leadership for Health and Social Care (or

equivalent) or willingness to work towards this.

? Experience in managing or deputising within semi-independent, supported

accommodation, residential childcare or similar services.

? Strong understanding of Ofsted expectations for supported

accommodation and relevant regulations / guidance.

? Proven experience of leading and developing a team.

? Sound knowledge of safeguarding, risk management and multi-agency

working.

? Excellent communication, organisational and decision-making skills.

Desirable:

? Experience of working specifically with care-experienced young people

(16+).

? Full UK driving licence and access to a vehicle.

What We Offer

? A supportive, values-driven environment where your ideas and

leadership are genuinely valued.

? Competitive salary (dependent on experience) and benefits package.

? Opportunities for ongoing training, professional development and

career progression.

? The chance to play a key role in shaping a growing service and making a

real difference to young people's lives and futures.

How to Apply

Please submit your CV and cover letter via the Indeed application portal,

explaining:

? Why you are interested in this role.

? How your skills, experience and values align with our semi-independent

service.

We warmly welcome applications from people with lived experience and from

diverse backgrounds. If you would like an informal conversation about the role

before applying, please get in touch via the contact details on the Indeed advert.

Job Type: Full-time

Pay: 35,000.00-38,000.00 per year

Work Location: In person