Job Description

The Service & Team:

We have an exciting opportunity for a Regulatory, Compliance and Assurance Officer to work as part of the Regulatory, Compliance and Assurance Team for the Business Support, Integrated Systems and Performance Service. The service provides support to both the Caring and Supportive Communities, and Together for Families directorates.


The role is to provide efficient and effective administrative regulatory, compliance and assurance support across both directorates. The role requires a high level of competence, reliability, and initiative to progress and complete tasks within the area of responsibility.

The Role:

This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.


This position will be subject to a enhanced criminal record disclosure check.

Working Pattern:

The role is required to work Mondays, Thursdays and Fridays for 21 hours per week over 52 weeks per year.

What you'll need to succeed:

The successful applicant will have good interpersonal and communication skills, with the ability to liaise appropriately with all levels of staff, residents, and other agencies. Someone with a professional approach applying discretion and diplomacy is essential. We require flexibility and the ability to enjoy the challenge of working within a busy team environment, producing excellent quality, accurate outputs while working to tight deadlines.


Applicants should have an appropriate qualification at level 4 or above, 4 GCSEs (A-C), or equivalent, including English and Maths, and have proficient IT skills including the ability to effectively use all Microsoft Office applications. It would be beneficial if you have experience of regulatory inspections, such as Ofsted and CQC.


The initial focus for this role will be on collating evidence for a range of inspections. You will work together with colleagues to develop practices to keep these up to date, as well as regularly reporting on progress. You should have excellent interpersonal and communication skills, the ability to produce written documentation clearly and concisely, and the ability to translate complex information into more accessible language.


Cornwall Council is an evolving and developing organisation that requires a level of responsiveness within its services and from its employees. The post-holder will respond positively within this type of environment, pro-actively accepting the challenges and opportunities that are fundamental within a changing organisation.


Whilst the location/work-base for this role has been specified, our evolving ways of working means that the role may require you to also work remotely (e.g. from home/other locations). We will discuss this with you during the recruitment process.

Please read the role profile for the full details of this role attached below in this advert

What you'll get in return:

Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.


Our core employee rewards and benefits include:


a competitive salary. a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions a generous annual leave entitlement with the potential to purchase additional leave. A national award-winning employee health and wellbeing programme Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

Additional Information:

Please note, we are unable to offer sponsorship for this role


The full role profile is attached here


We recommend saving a copy of this to refer to if you are invited to an interview.


For more information or an informal chat about the role please contact Tamsin Dower - tamsin.dower@cornwall.gov.uk

Application Process

Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as 'Application' on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here - The application process .


Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.

Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.