Job Description

At The FIT Partnership, we're redefining the future of wellness. Our state-of-the-art studio combines cutting-edge health technologies--from Infrared Therapy to EMS Training and Hyperbaric Oxygen Chambers--to empower our members to feel better, move better, and live longer. We're not just a wellness centre; we're a community-driven space for high-performance health, longevity, and optimisation.

We're now on an exciting growth journey and are looking for an ambitious, people-first

Relationship and Business Development Manager

to join our team. This is a pivotal role that blends exceptional customer care with strategic business development.

The Role

As our

Relationship and Business Development Manager

, you will be at the heart of our member experience--ensuring that every individual who walks through our doors feels seen, supported, and inspired. You'll also play a vital role in growing our community, nurturing strategic partnerships and bringing new members into the FIT ecosystem.

We're aiming to grow to 200 active members by the end of 2025--and we're looking for someone passionate and proactive to help us get there.

Key Responsibilities

Member Experience & Relationship Management

Build and maintain strong, genuine relationships with members to ensure exceptional service and retention. Onboard new members and create personalised wellness journeys aligned with their goals. Act as a trusted point of contact, providing regular check-ins and ensuring members feel supported throughout their experience. Work closely with the studio team to ensure a seamless, premium service across all touchpoints. Gather feedback and implement continuous improvements to elevate the member experience.

Business Development & Partnerships

Identify, approach, and develop relationships with local businesses, wellness professionals, influencers, and organisations aligned with FIT's mission. Develop and implement a partnership strategy to increase awareness and generate new leads. Attend events, host open days, and actively represent FIT in the community to build our network and drive referrals. Collaborate with marketing to support targeted campaigns and events that attract new members. Track, report, and analyse new business pipeline and conversion rates.

About You

Ambitious & Driven:

You're hungry to achieve goals and motivated by growth.

People-First:

You genuinely care about people and love building long-term relationships.

Passionate About Wellness:

You live and breathe health, fitness, and well-being.

Confident Communicator:

You're articulate, persuasive, and able to build rapport with a wide range of individuals.

Organised & Proactive:

You can juggle multiple priorities and take initiative without being micro-managed.

Creative & Commercial:

You bring fresh ideas to the table and have a keen eye for opportunities to grow the business.

Essential Requirements

Proven experience in a relationship management, business development or sales role, ideally in the wellness, fitness, or hospitality industry. Demonstrated success in growing a customer base or building strategic partnerships. Exceptional communication and interpersonal skills. Comfortable attending events, networking, and building community connections. Strong understanding of wellness trends and the needs of health-conscious audiences.

What We Offer

A chance to be part of a fast-growing, purpose-led business at the cutting edge of wellness innovation. Salary 30,000 pa (some flexibility) + excellent commission structure Free access to FIT Partnership's services. A collaborative, empowering and passionate team culture. Opportunities for career development as we grow.
Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Casual dress Company pension Employee discount Free parking Gym membership Health & wellbeing programme Work from home
Schedule:

Monday to Friday
Work Location: In person