Job Description

RELIEF ASSISTANT SHOP MANAGER (RASM)

22.5 HOURS PER WEEK

HARBORNE SUPERSTORE

Closing Date: 14 December 2025

Salary:

14,325 per year (23,875 per annum full time equivalent)

DBS Requirement:

Basic check

Join Our Award-Winning Charity Retail Team at Birmingham Hospice!

Are you a motivated, organised individual looking for a meaningful new challenge?
Do you want to be part of something truly special -- where every shift helps make a real difference? We're proud to be

UK Charity Shop of the Year 2024/25

, and we're looking for

a Relief Assistant Shop Manager (RASM)

working on a part-time basis to join our dynamic retail team.

Our shops play a vital role in raising funds to support compassionate end-of-life care for patients and families across Birmingham and Solihull.

Why Join Us?

At Birmingham Hospice, our charity shops are more than just retail spaces -- they're community hubs powered by generosity, kindness, and purpose. Every donated item and every sale help us provide specialist care to those who need it most.

As a

Relief Assistant Shop Manager

, you'll play a vital role in launching our exciting new store in Solihull -- bringing leadership, and heart to the team. You'll also be a flexible, go-to support across our Solihull shops, stepping in during busy times, staff absences, or holidays to help keep everything running smoothly.

What You'll Be Doing:

Supporting and stepping in for Shop Managers to keep daily operations running smoothly

Leading and motivating volunteers to create a welcoming, high-performing shop environment

Maximising sales and donations to meet income targets

Helping with sorting, pricing, and displaying donated goods to showcase their value

Delivering outstanding customer service to every donor and shopper

We'll provide all the training you need -- what matters most is your

enthusiasm, reliability, and drive to make a difference

.

What You'll Gain:

Generous benefits package including enhanced annual leave and retail discount schemes

The chance to develop new skills and grow your confidence

The satisfaction of knowing your work directly supports local families

A supportive, friendly team that values your contribution

Join Birmingham Hospice and help us turn second-hand treasures into first-class care.

For an informal chat about this role please contact email

Cath D'eath, Regional Retail Manager

at:

cath.d-eath@birminghamhospice.org.uk

To view the full job description for this role and to apply for this vacancy please visit our vacancies website using the address below.

https://www.birminghamhospice.org.uk/about-us/join-us

Job Types: Part-time, Permanent

Pay: 14,325.00 per year

Expected hours: 22.5 per week

Benefits:

Additional leave Bereavement leave Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Free flu jabs Health & wellbeing programme Life insurance Sick pay
Work Location: In person