Job Description

Salary
26,174 to 27,774
Location
Shrewsbury
Workplace
Office based
Contract
Permanent
Hours per week
37

How to apply

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Interviews will take place on 25 November 2025.

About the role

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Make a Difference in Shropshire



Citizens Advice Shropshire is seeking a passionate and strategic Research & Campaigns Officer to lead evidence-based initiatives that tackle the root causes of social injustice. This is a unique opportunity to influence policy, shape services, and amplify the voices of our clients across the county.



About the Role



You'll lead research projects and campaigns on critical issues such as:


Cost of living

Debt and housing

Fuel and food poverty

Access to local services


You'll also coordinate the Shropshire Food Poverty Alliance (SFPA), engaging with key stakeholders and partners, providing infrastructure support to the food banks in Shropshire and maintaining the SFPA & Shropshire Larder website.



Key Responsibilities


Design and deliver impactful research and policy analysis

Lead campaigns and stakeholder engagement, including media relations

Coordinate a team of volunteers and staff engaged in Research & Campaigns Monitor trends and identify emerging issues affecting clients

Represent Citizens Advice Shropshire at events and forums

Coordination of SFPA

Delivery of our Justice, Equality, Diversity & Inclusion Strategy


What We're Looking For


A strong understanding of social justice, equality, diversity and inclusion

Excellent research, analytical, and communication skills

Experience in campaign planning and stakeholder engagement

Ability to manage projects and lead teams

Proficiency in IT and social media

Commitment to Citizens Advice values and continuous learning


Why Join Us?


Be part of a values-driven organisation committed to Justice, Equity, Diversity & Inclusion (JEDI)

Use real-time insights to drive change and improve lives

Work in a collaborative, supportive environment with opportunities for growth


Further details and application form (no CVs) are are available on https://www.cabshropshire.org.uk/get-involved/jobs/