Job Description

Receptionist / Reservations Assistant

Location

: London office (near Green Park Station)

Type

: Full-time, On-site

Salary

: 23,800 per year (National Living Wage, full-time)

We are recruiting a

Receptionist / Reservations Assistant

to work from the

London office of a global hotel owner

. This is a key role supporting reservation activity across multiple hotels. You will work closely with the owner, ensuring reservation emails and systems are well managed from the central office near

Green Park Station

.

This role requires

fluency in German

, as many bookings and guest communications are handled in both English and German.

Key Responsibilities:

Monitor and respond to all reservation-related emails in English and German Oversee and verify bookings across the group's hotel portfolio Support the owner with day-to-day reservation management Liaise with hotel teams to ensure accuracy and availability Use booking systems confidently (training provided if needed) Maintain a high standard of organisation and communication in the office
What We're Looking For:

Experience in hotel front office, reception or reservations Strong understanding of booking systems and reservations workflows Fluent in

German

and

English

(written and spoken) High attention to detail, organised and proactive Reliable, discreet and confident working closely with ownership Must have the right to work in the UK
Why Apply:

Join a global hotel group with an international footprint Office-based role in a central location near Green Park Station Work directly with the hotel owner in a trusted and valued role Opportunity to grow in a dynamic, international hospitality environment Immediate start available

Job Tags / Keywords

Receptionist Reservations Assistant Front Office Hotel Reservations Hospitality Administration Office-Based Hospitality German Speaking Fluent German Hotel Group Central London Green Park Reservation Management Customer Service Booking Systems Hotel Operations Travel and Tourism Admin Support Hospitality Careers London Jobs German Language Role
Job Type: Full-time

Pay: 22,880.00-23,800.00 per year

Schedule:

8 hour shift Monday to Friday
Application question(s):

Are you happy working fully onsite near Green Park Station in London? What's your earliest start date? Are you happy with the proposed salary range (GBP) gross per annum? What's your level of German? What's your level of English? How many years of experience do you have as a receptionist working for hotels?
Work authorisation:

United Kingdom (required)
Work Location: In person