We are seeking a commercially minded person to oversee our ticketing sales operation - tasked with increasing guest bookings and revenue across a wide variety of shows.
This role involves a blend of working on the front desk of the operation, and also working alongside senior head office team - including marketing, finance and venue operations. You'll lead a team of front desk personnel, who will be targetted and work under your leadership to drive bookings and revenue.
Monitoring forward bookings, and adjusting pricing strategy and/or promotions accordingly to maximise attendance/yield
Ensuring upsells are offered to enhance the guest experience and increase revenue
Set achievable, yet challenging targets, and support your team in their role through mentoring, monitoring performance and communicating expectations/performance on a regular basis
Running membership and loyalty schemes to boost regular patronage
Working with third party ticketing agents and our commercial partners, including local hoteliers
You will have experience of a sales focussed role, ideally in a leadership role - preferably in a hospitaly or entertainment setting (but not essential).
You'll be working in a dynamic and ambitious award winning business, which focusses on making memorable moments, having fun, pride and passion for what we do.
Job Types: Full-time, Permanent
Pay: 28,000.00-32,000.00 per year
Benefits:
Company pension
Employee discount
Flexitime
Experience:
Sales or Reservations: 2 years (required)
Work Location: In person
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