Job Description

Join the University of Worcester and help shape an exceptional student living experience

The University of Worcester is home to nearly 10,000 students and offers around 1,000 bed spaces across University Managed Accommodation. We are seeking a motivated and enthusiastic professional to join our growing Residential & Commercial Services team in a varied and rewarding role that directly enhances the student experience.

About the Role

As a key member of the Accommodation Team, you will:

Promote University Managed Accommodation to prospective students, offering advice and support from application through to move-in and beyond. Act as the lead operational contact for the Accommodation Team, working closely with colleagues across university departments to support student wellbeing, satisfaction, and retention. Plan, coordinate, and deliver key university events linked to accommodation, including open days, webinars, welcome events, and student arrivals and departures. You will take a lead role in logistics, staffing, set-up, and delivery. Recruit, train, and manage the Residential Life Team and student staff, providing strong leadership throughout the academic year. Oversee the daily operation of the Accommodation Hub, ensuring students have a central, supportive resource during their stay.

This is an exciting opportunity for someone who enjoys working in a student-focused environment, thrives on variety, and wants to make a meaningful difference to university life.

What's in it for you?

Annual incremental increase up to 29,959, with the opportunity to progress to 31,637 subject to performance and the university reward scheme Up to 34 days of leave per year (inclusive of bank holidays and University closure days) rising to 39 total days after 5 years' continuous service Attractive Company Pension Scheme Access to a range of benefits including our Staff Retail Benefits Scheme Wellbeing advice and support through our Employee Assistance Programme In-house training and development support A friendly, inclusive and supportive culture and work environment

About the University of Worcester

The University of Worcester is a high-quality university with a strong international reputation for inclusive education, community impact, and academic excellence. Students living and studying on campus come from a range of backgrounds, cultures and communities and the primary task of the Facilities department is to ensure all University of Worcester students live in a harmonious, secure, tolerant and respectful environment conducive to learning and personal development.


This role plays a vital part in delivering on that promise.


Queries in relation to this vacancy are welcome and should be directed towards Ian Bufton, Head of Residential and Commercial Services, by emailing i.bufton@worc.ac.uk