Job Description

Location: Moray & Inverness Area

Due to retirement, Moray Estates Properties Ltd are looking for a full-time

Residential Property Manager

to be based at the office near Forres, (IV36 2ST), with a salary of 35-40,000 p.a.

Role Overview

The Residential Property Manager is responsible for the efficient management and administration of Moray Estates' residential property portfolio of c150 properties in Moray and Inverness. This role involves overseeing all aspects of property letting, tenant relations, maintenance coordination and compliance with legislative requirements. The successful candidate will work closely with Estate Management and Accounts' departments to ensure seamless operations and high standards of service.

Benefits include: Company pension, life insurance

CV applications to: info@estate-vacancies.co.uk

Deadline date: 20th October 2025

Expected start date: January 2026

KEY RESPONSIBILITIES

Property Management and Administration

Conduct property viewings, move-ins, handovers, rent reviews, inspections, condition surveys and inventories. Issue and manage all documentation in compliance with current Private Residential Tenancy (PRT) legislation. Liaise with Tenant Deposit Scheme administrators to ensure compliance and accuracy. Maintain accurate estate records, including data entry into the Estate Management System (Keyprime). Conduct proactive estate-wide inspections, follow up on identified issues and maintain detailed file notes and records of actions taken. Communicate effectively with utility companies, other letting agents and Local Authority departments. Liaise with local council authorities to ensure compliance with current regulations. Collaborate with Estate Management secretarial and accounts teams to support operational and financial processes.

Financial and Reporting Duties

Assist the Accounts and Estate Management departments with financial reporting, arrears management, debt recovery, forecasting and budgeting. Prepare and collate information for Estate Management meetings.

Compliance and Documentation

Review, update and issue the Tenants' Handbook and Estate Management Health and Safety Handbook. Produce and amend Risk Assessments as required. Ensure compliance with legislative requirements, including the Repairing Standard and PRT regulations.

Maintenance Coordination

Assist the Clerk of Works with reactive and planned maintenance tasks for let properties. Support the management of pre-planned maintenance requirements, including: Electrical Installation Condition Reports (EICRs) Energy Performance Certificates (EPCs) Smoke, heat and CO2 detector installations and checks Solid fuel stove maintenance Pressurized hot water system maintenance Oil and gas boiler, cooker and appliance servicing Septic tank emptying Contractor registration, insurance verification and Health, Safety and Environmental (H,S&E) compliance.

Training and Development

Attend relevant Scottish Association of Landlords (SAL) and Letting Agent Standards (LAS) training courses to stay updated on industry best practices.

Additional Duties

Undertake any other related tasks as directed by the Estate Management Department.

REQUIREMENTS

Experience

Demonstrable experience in the private residential letting sector. Experience in contractor control, health and safety and residential property construction/maintenance is highly desirable. Experience in conducting proactive inspections and maintaining accurate records and file notes.

Qualifications

Relevant qualifications specific to property letting (e.g., Letting Agent Registration or equivalent). Qualifications or training in contractor management, health and safety or residential property maintenance is advantageous.

Knowledge

Strong understanding of legislative requirements for private residential letting including the Repairing Standard and PRT regulations. Awareness of health and safety protocols for lone working environments.

Skills

Excellent organizational and communication skills. Knowledge/familiarity with Word & Excel docs. Proficiency in data management and use of estate management software (e.g., Keyprime). Ability to work independently during occasional lone working, adhering to safety protocols. Strong attention to detail in record keeping, file notes and follow-up actions. Ability to work collaboratively with internal teams and external parties including local council authorities.
Job Types: Full-time, Permanent

Pay: 35,000.00-40,000.00 per year

Benefits:

Company pension Life insurance On-site parking
Work Location: In person