Job Description

This is more than a job--its a chance to change lives.



Maple House isnt just a childrens home. Its a transformational space where young people aged 12-18 begin a new chapter after leaving secure care at Aycliffe Secure Centre. With only a handful of homes like this across the UK, this is a rare opportunity to be part of something truly pioneering.



Young people stay with us for 6 to 9 months, during which theyre supported to move forward--whether thats into independence, long-term care, or back to their families.

Maple House is where healing begins, confidence grows, and futures are rebuilt.

WHAT IS INVOLVED?

At Maple House, relationships are the foundation of everything we do. Our dedicated team builds deep, trusting connections with young people, working hand-in-hand with families, carers, and professionals to create a strong circle of support.



We use a trauma-informed approach to help young people adjust to life outside secure settings and prepare for a stable, successful future. Every interaction is a step toward transformation.



We dont just aim for positive outcomes--we achieve them.

Our team has a proven track record of helping young people transition successfully into independence, long-term care, or back home. Every success story begins with a team that believes in the potential of every child.



Becoming a Residential Worker at Maple House is one of the most rewarding career choices youll ever make. Yes, its challenging--physically and emotionally--but the impact is profound.



Youll witness young people:
Rebuild trust Grow in confidence Take bold steps toward a brighter future
All because you showed up with compassion, care, and consistency.
Be a positive role model for vulnerable young people Support progress in health, wellbeing, and independence Uphold outstanding standards of care under the Childrens Homes Regulations 2015 Work collaboratively with families, carers, and professionals
We value your life experience and personal qualities--resilience, empathy, and a genuine desire to help. If youre ready to be part of something extraordinary, we want to hear from you.



Our young people need care 24/7, so youll work flexible shifts, including weekends, bank holidays, and sleep-ins.



Youll average 37 hours per week, with shifts between 7:00am and 11:00pm.

WHAT WILL I NEED?

Our Residential Workers are required to hold a Level 3 Diploma in Child Care (or equivalent) so if you have not already got it, we will support you to achieve it within the first 18 months in the role.



Please refer to the attached Person Specification for the full criteria.




If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.

INTERVIEWS

Interviews will be held on 30th October 2025.



We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website




Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.

HOW TO APPLY

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website




If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentCYPS@durham.gov.uk



All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.

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