Job Description

Are you a driven, customer focused individual looking to progress within the Liberty team as a Resource Controller? Are you looking to earn 29,800 per year?

We can Offer You:

Work-Life Balance

: 23 days annual leave + bank holidays, plus flexibility with overtime

Health & Wellbeing

: 24/7 GP access, mental health support, fitness programs, and more

Training & Growth

: Ongoing professional development to keep you at the top of your game

Your Role:

Allocate and schedule appointments for gas repairs based on operatives' skills, location, and availability Monitor and manage job scheduling systems, ensuring efficiency and real-time updates Handle rescheduling of work to meet programme timelines and ensure customer satisfaction Validate job data and maintain up-to-date records on internal systems Act as a key contact for customers and clients, providing updates and resolving queries Deliver an efficient response to operational challenges while meeting contract-specific targets Support engineers and supervisors to achieve optimal service levels

What We Need from You:

A good standard of education Previous experience in a call-handling or scheduling role Ability to operate and manage computerised database/job management systems Solid understanding of office processes and scheduling software Strong communication and interpersonal skills Ability to work independently as well as collaboratively Analytical mindset and adaptability to manage change

Why Liberty?

We're a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.

Apply Today!

Click "Apply" below to join Liberty as a Resource Controller. We look forward to hearing from you!

Closing Date:

25th July 2025 (We may close early due to high demand)