Job Description

Restaurant Catering Team Leader

Company Overview

Palmers Garden Centre is part of the Palmers Group, an established family business located in Yeovil.

This role supports the catering management team as well as the front of house team and would suit someone who has performed in a similar supervisory role with front of house experience. This role will lead by example and is essential in ensuring our team offer a welcoming atmosphere for our customers while providing exceptional service.

The ideal candidates will have a vocational qualification in food preparation with a passion for food safety, possessing the ability to thrive in a fast-paced environment while maintaining the highest standards of customer service. Strong time management skills are essential, contributing to the smooth operation of our front-of-house activities.

We offer training and development and the opportunity to work with a fantastic team.

Responsibilities:

Opening and closing Restaurant (non-key holder)

Lead and support the team during service, ensuring smooth operations

Deliver and maintain great customer service, encouraging a 'customer first' culture

Handle customer feedback professionally and positively

Ensure health & safety and hygiene standards are consistently met

Support with staff training, rotas, and daily briefings

Assist with stock control, ordering, and cash handling procedures

Requirements:

Previous experience in a supervisory role within a hospitality setting.

Confident leading a team in a fast-paced environment

Passionate about hospitality and delivering top-tier customer service

Strong communication and organisational skills

A hands-on, team-player attitude

Minimum Level 1 Food Hygiene Certificate

The position will be a 6/4 day alternate working week with no evening work. A share of all tips will be given, along with free staff meal and drinks during the shift. A generous employee discount is provided for use across the Palmers Group. On-site parking available.

If you are looking to join a great business with great people then look no further!

Job Type: Full-time

Pay: From 13.50 per hour

Expected hours: 30 - 45 per week

Benefits:

Discounted or free food Employee discount Free parking On-site parking
Experience:

Leadership: 1 year (preferred)
Licence/Certification:

Food Hygiene Certificate (Min Level 1) (required)
Work Location: In person