Job Description

KERAM

is an authentic South Indian restaurant in the heart of Norwich, specialising in Kerala cuisine. We're looking for an experienced and motivated

Restaurant Manager

to join our team and help us grow while ensuring our guests enjoy the best dining experience.

Overview

We are seeking a dedicated and experienced Restaurant Manager to oversee the daily operations of our establishment. The ideal candidate will possess a strong background in hospitality and culinary management, ensuring that our restaurant delivers exceptional service and high-quality food. This role requires effective leadership skills, a passion for food preparation, and a commitment to maintaining food safety standards.

Responsibilities

Supervise daily restaurant operations, ensuring efficient service and adherence to quality standards Manage and train staff, fostering a positive team environment and promoting professional development Oversee food preparation and cooking processes, ensuring compliance with health and safety regulations Maintain inventory levels, placing orders for supplies as necessary to ensure smooth operations Develop and implement menus that reflect current culinary trends while meeting customer preferences Handle customer inquiries and complaints with professionalism, ensuring guest satisfaction Monitor financial performance, including sales targets and cost control measures Collaborate with the kitchen team to maintain high standards of food production and presentation Ensure cleanliness and organisation of the restaurant, including dining areas and kitchen spaces

Qualifications

Proven experience in restaurant management or a similar supervisory role within the hospitality industry Strong culinary skills with experience in food preparation, cooking, and food safety practices Excellent leadership abilities with a focus on team management and development Previous experience in supervising staff within a restaurant or hotel setting is advantageous Knowledge of food production processes and kitchen operations is essential Exceptional customer service skills with the ability to handle challenging situations effectively A background in serving or barista experience is beneficial but not mandatory Strong organisational skills with the ability to multitask in a fast-paced environment
Requirements:

Previous experience in restaurant or hospitality management (2 Years) Strong leadership and communication skills Ability to work under pressure in a fast-paced environment Passion for food, hospitality, and customer satisfaction Flexible with working hours, including evenings and weekends
If you are passionate about delivering exceptional dining experiences and have the necessary skills to lead our team effectively, we encourage you to apply for this exciting opportunity as Restaurant Manager.

Job Type: Full-time

Pay: 24,420.00-39,160.54 per year

Ability to commute/relocate:

Norwich NR3 1LQ: reliably commute or plan to relocate before starting work (required)
Education:

Bachelor's (required)
Experience:

Restaurant management: 2 years (required) Hospitality management: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person