Job Description

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Middleton Lodge is a country retreat tucked away in the North Yorkshire countryside. Here at the estate, we have The Coach House, a relaxed restaurant with rooms, serving an all-day kitchen garden inspired menu and the super unwinding Treatment Rooms.

As the estate grows, we're always looking for friendly, hardworking perfectionists to join us! Our team will teach you all the tricks of the trade making sure you deliver the tip top service to our each of our clients! We make sure there's plenty of support, training and opportunity for everyone so you're always working towards something!

We are currently looking to recruit a strong Restaurant Supervisor to join the team.

We're looking for someone has experience in a similar role, with a good work ethic and a passion for food & drink.
The role will be assisting the management with running all the front of house services and will include the following:

Duties

Supervise daily restaurant operations, including staff management and customer service. Ensure compliance with food safety regulations and maintain high standards of hygiene. Oversee food preparation and production processes to guarantee quality and consistency. Train, mentor, and lead kitchen and service staff, promoting teamwork and collaboration. Manage inventory levels, ordering supplies as needed to maintain efficient operations. Develop and implement operational policies and procedures to enhance productivity. Handle customer inquiries and complaints in a professional manner, ensuring satisfaction. Conduct regular inspections of the kitchen and dining areas to ensure cleanliness and organisation.

Experience

Proven experience in a similar role within the restaurant or hospitality industry. Strong knowledge of f&b, food safety practices, and culinary standards. Demonstrated leadership abilities with experience in staff supervision. Excellent communication skills, both verbal and written, with the ability to engage effectively with customers and staff alike. Familiarity with restaurant management software is an advantage. A passion for the culinary arts combined with a commitment to providing outstanding service.
If you are an enthusiastic leader with a strong background in restaurant management, we invite you to apply for this exciting opportunity to join our team.

Job Types: Full-time, Part-time, Permanent

Pay: 12.75 per hour

Expected hours: 30 - 40 per week

Benefits:

Bereavement leave Company events Company pension Discounted or free food Employee discount Health & wellbeing programme On-site parking
Experience:

Supervising experience: 1 year (preferred) Restaurant management: 1 year (preferred) Bar management: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Management: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person