Job Description

Rocco's is a new American-Italian restaurant opening in Glasgow. We're serving big plates, bold flavours, and creating the kind of atmosphere people want to come back to. Think chicken parm, New York-style pizzas, and a playlist that sets the tone.

We're here to make Rocco's one of Glasgow's go-to spots for any occasion. To get there, we're building a strong team who know their craft and bring the right energy to the table.

Job Summary

We are seeking an experienced and dynamic Restaurant Supervisor to oversee the daily operations of our establishment. The ideal candidate will possess a strong background in hospitality and restaurant management, with a passion for delivering exceptional service. You will be responsible for ensuring the smooth running of the restaurant, maintaining high standards of food safety and quality, and leading a team to provide an outstanding dining experience for our guests.

Duties

Supervise daily restaurant operations, ensuring adherence to company policies and procedures. Manage food preparation and production processes to guarantee quality and safety standards. Oversee kitchen operations, including cooking, food presentation, and serving. Lead and motivate a team of staff, fostering a positive work environment that encourages teamwork and collaboration. Conduct training sessions for new employees on food safety, hospitality standards, and operational procedures. Maintain inventory levels, placing orders as necessary to ensure adequate stock of supplies. Handle customer inquiries and complaints in a professional manner, striving for complete guest satisfaction. Monitor financial performance, including budgeting and cost control measures. Ensure compliance with health regulations and maintain cleanliness throughout the restaurant.

Requirements

Proven experience in a restaurant supervisory position. Strong culinary skills with a background in food preparation and cooking. Excellent leadership abilities with experience in team management. Knowledge of food safety regulations and best practices in food production. Prior experience in hospitality or hotel settings is advantageous. Ability to work effectively under pressure in a fast-paced environment. Exceptional communication skills with a focus on customer service excellence. Previous experience as a barista or in beverage service is desirable but not essential. A passion for the hospitality industry and commitment to delivering high-quality dining experiences.
Job Types: Full-time, Part-time

Pay: 13.30 per hour

Work Location: In person