Job Description

About us

Purple Dragon is a luxury private members club, providing effortless family time and premium dining experiences for families with children up to twelve years of age.

Job Overview:

We are seeking a bubbly and attentive Team Leader/Supervisor to oversee the daily operations of our restaurant. The ideal candidate will have a passion for the hospitality industry and possess strong leadership skills to drive the team towards success.

You will be expected to serve guests requirements to their satisfaction, efficiently and courteously to the Company standard. To supervise, assist and develop waiters on their station, in order to ensure correct procedures and standards are maintained.

The Club opens at 9.30am and closes at 7pm so there are no requirements for very early or late shifts and we also remain closed during Christmas & New Years.

You will be responsible for providing a first-class hospitality experience to our members and their guests, with a warm and friendly approach.

Responsibilities:

- To support the management team in leading restaurant staff.

- To manage table bookings and orders during peak times.

- Ensure high levels of customer satisfaction through excellent service

- Implement and maintain food safety regulations and hygiene practices

- Handle customer inquiries and complaints promptly and professionally

- Monitor inventory levels and order supplies as needed

- Train new employees on restaurant policies and procedures

- Maintain a clean and organised restaurant environment

Characteristics:

- To have a natural preference in busy environments and enjoy working with children.

- Exceptional communication skills, outgoing, a people's person.

- Attention to detail

We are looking forward to hearing from you!

Job Type: Full-time

Pay: 32,000.00-35,000.00 per year

Benefits:

Company pension Cycle to work scheme Discounted or free food Employee discount Free fitness classes Free flu jabs Health & wellbeing programme Sick pay
Experience:

Hospitality: 2 years (required) Customer service: 2 years (required) Supervising experience: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person