Job Description

Job Title: Retail Administrator/Salesperson

Location: Oxford

Salary: Dependant on experience

Job Type: Permanent \xe2\x80\x93 Full Time

Established in 1877 Shepherd & Woodward are the largest supplier of Academic Gowns and Robes to Oxford University, having been supplying Oxford undergraduates and postgraduates for over 150 years. Every student, Fellow, Tutor and Don, in Oxford, knows that our knowledge of Academic regalia has no comparison, and our unique experience ensures that every detail can be guaranteed as correct. We also supply a large selection of specialist men\xe2\x80\x99s clothing, ladies clothing, outerwear and formal wear.

The role:

Join our team at Shepherd & Woodward\xe2\x80\x99s Oxford High Street store as a retail Administrator. You\xe2\x80\x99ll be the friendly face customers and suppliers first connect with, handling a variety of phone enquiries. Reporting directly to the Shop Manager, you\xe2\x80\x99ll provide vital administrative support to our shop floor team particularly in connection with our website. A working partnership with your colleagues will be central to your success in this role. Precision, organisation, and strong communication skills are a must but we\xe2\x80\x99ll provide full comprehensive training. In this role you will experience various aspects of retail, and also lend a hand on the shop floor when needed. This role promises an enriching retail journey for the right candidate.

Duties and Responsibilities:

• Providing shop and telephone support dealing with day-to-day queries.
• Assisting with business and revenue generating opportunities by working with the Team.
• Aiding the Academic Team with preparation and administration of the student collection and return system.
• Email correspondence as requested by other members of the shop floor team.
• Assisting the Shop Managers in administrative actions.
• Working on the shop floor, serving customers through busy periods.
• Monitoring social media, and updating social media streams.
• Administration of website, orders, returns and customer enquiries.
• Aiding with successful stock takes and administration of stock.

The Candidate:

• This is an ideal role for someone who would like to learn about retail from the shop floor up
• Proficiency on computers with both word and excel (essential)
• Enthusiastic with an excellent Telephone manner
• Organised and keen to learn about new skills and systems
• Experience is preferred but not essential, enthusiasm and character is more important than experience as full training will be given.

Benefits:

• Excellent working environment
• Located on Oxford\xe2\x80\x99s High Street with a friendly team of start and a lovely start/continuation of your professional career in a family run local business
• Monthly Sales Bonuses on top of salary
• Lucrative pension scheme.
• Clothing allowance.
• Clothing discounts.
• Death in service benefit.

Please click the APPLY button and to submit your CV and Cover Letter.

Candidates with experience or relevant job titles of; Retail Operations Specialist, Sales and Store Management Coordinator, Customer Experience Manager, Retail Sales Supervisor, Storefront Administrator, Sales Support Executive, Retail Operations Coordinator, Customer Relations Associate, Storefront Sales Coordinator, Retail Account Manager, Sales Operations Coordinator, Retail Sales Consultant, Store Management Associate, Customer Service and Sales Administrator, Retail Sales Administrator, Sales Operations Specialist, Storefront Operations Manager, Retail Sales Support Specialist, Customer Engagement Coordinator, Retail Business Development Associate, Face to Face Sales, Retail, Customer Service, Sales Assistant, Customer Support, Sales Executive, Customer Service, Sales Agent, Customer Service Assistant, Business Development Executive, Sales Consultant, Customer Service Executive, Sales, Product Specialist, Retail Sales Advisor will also be considered for this role.

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