Job Description

Retail Catering Assistants (St Helier)
The catering assistant role is responsible for serving and greeting customers in a friendly and efficient manner, promoting coffee consumption by educating customers on various coffee types at coffee outlets at Epsom and St Helier University Hospitals NHS Trust,
This role is expected to provide an effective and efficient food and beverage service and excellent customer service and exceed the expectations of all patients, staff and various stakeholders. Ensure that all policies and procedures are strictly adhered to in the day-to-day operation of food service to patients and to ensure that a high quality of food is delivered. ***Salary 13.85 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***
Proposed Interview Date - TBC
Main duties of the job
The catering assistant is responsible for serving and greeting customers in a friendly and efficient manner in the hospitality outlets at Epsom and St Helier University Hospitals NHS Trust.
This role is expected to provide an effective and efficient food and beverage service and excellent customer service and exceed the expectations ofall patients, staff and various stakeholders. This role is mainly to work in the Subway as a Sandwich Artist but the role requires work in other retail outlets if required.
Contracts available:
1 - Permanent - 37.5 hours per week, 5 out of 7 days.
About us
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Details
Date posted
03 October 2025
Pay scheme
Other
Salary
13.85 an hour per hour -Non AFC
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
343-NN-7382527-HM-FM-A
Job locations
St Helier Hospital
Wrythe Ln, Sutton,
Carshalton
SM5 1AA
Job description
Job responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification. ***Salary 13.85 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change*** Job description
Job responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification. ***Salary 13.85 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***
Person Specification
Qualifications
Essential

• Good level of spoken and written English

Desirable

• Level 2 Food Safety or working towards, must be available to undertake mandatory training at short notice to comply with Food Safety

Experience
Essential

• Subway experience
• Retail High street experience

Desirable

• Catering and Hospitality experience
• Great customer service delivery

Knowledge and Skills
Essential

• Good level of literacy and numeracy

Desirable

• Knowledge of allergens and cultural needs

Person Specification
Qualifications
Essential

• Good level of spoken and written English

Desirable

• Level 2 Food Safety or working towards, must be available to undertake mandatory training at short notice to comply with Food Safety

Experience
Essential

• Subway experience
• Retail High street experience

Desirable

• Catering and Hospitality experience
• Great customer service delivery

Knowledge and Skills
Essential

• Good level of literacy and numeracy

Desirable

• Knowledge of allergens and cultural needs

Skills Required