Job Description

Are you ready to combine your passion for retail with the fast-growing world of e-commerce? Sportarm Dorchester is looking for a Retail & E-commerce Manager to lead our busy store and online platform. This is a varied, hands-on role in one of the UK's most respected gunrooms, offering the chance to drive growth, shape customer experiences and play a key part in the continued success of our award-winning business.

Who We Are

Established in 1988, the multi-award-winning Sportarm group has since grown steadily to become one of the United Kingdom's leading suppliers of sporting shotguns, shooting accessories and clothing in two sought after locations Dorset, London and a thriving online platform too.

Our success is anchored in our passionate commitment to offering our customers the highest quality goods, expert advice and outstanding customer service.

Who We Are Looking For:

We are seeking an individual with strong leadership qualities and a proven track record in retail and e-commerce management. As an ambassador for Sportarm, you will demonstrate a customer-focused approach, ensuring our high service standards are upheld. Engaging with our customers and representing Sportarm with confidence and charm are essential. An affinity for country sports and the countryside is also important.

The Role

As our Retail & E-commerce Manager based in Dorchester, we will be looking for you to elevate Sportarms retail experience and presence. You will be overseeing the day-to-day operations of our Dorchester store and multifaceted e-commerce platform, ensuring a seamless and exceptional customer experience.

You will need to monitor industry trends, competitor activities, and customer preferences to stay ahead of the game. At the same time, developing and implementing effective sales strategies to maximise revenue and online sales growth.

Skills & Knowledge:

To thrive in this role, you should possess the following skills and knowledge:

Strong IT literacy, including experience with EPOS systems, Shopify, Google Merchant Centre, Meta Commerce Manager, CRM systems, and Microsoft Office applications. Expertise in visual merchandising, both in-store and online. Inventory management and control. Order fulfilment, processing, packing and sending out orders. Ability to provide excellent customer support.

What We Offer

At Sportarm, we highly value work-life balance. Ideally, this position would be a full-time role. Tuesday to Saturday, 08:30 until 17:30. However, we would consider two people in this position working part-time.

Based at our Dorchester Store and Head Office. You will find our work environment is truly exceptional, providing you with a fantastic setting to excel. Rest assured, our remuneration package is highly competitive, 4 weeks annual holiday, a company bonus scheme, pension and generous staff discount.

What Happens Next

After reviewing your CV, we will conduct a short informal telephone interview. If successful this will follow with an in-person interview with the Managing Director of the Sportarm Group, Kevin Phillips at our Head Office in Dorchester.

If you are interested in this exciting opportunity, please send your up-to-date CV to

kevin@sportarm.com

.

We look forward to meeting you and discussing how you can become a valued member of our team!

Job Types: Full-time, Part-time

Pay: 25,000.00-30,000.00 per year

Benefits:

Company pension Employee discount On-site parking
Application question(s):

Do you have a proven track record in retail? Do you have experience in e-commerce?
Experience:

Retail sales: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Location:

Dorchester DT1 1TW (required)
Work Location: In person