Job Description

Key Responsibilities and Accountabilities:

To ensure all staff follow Company cash handling and security procedures, and maintain strict controls. Ensure retail unit is open for trading both front and back of shop and set up according to Company procedures. Ensure relevant End of day tasks are completed so that business is balanced and ready for the next day. Manage stock levels, ordering, ensuring stock rotation and maintaining quality of product both in shop storage and front of shop. Ensure waste levels are controlled to lie within targets. Take responsibility for and over see the smooth running of front of house. Take responsibility for and oversee smooth running of the back of house. Labelling, Signage and displays within the shop are neat, correct and up to date. Customer complaints are acknowledged and resolved or elevated. Preparing and serving high quality food consistently. To ensure excellent food hygiene practice is observed in the entire food chain from delivery and storage through to preparation and service. Be energy efficient, turning off equipment, lights etc when not in use. Support and deliver training to team members and actively develop the skills and
knowledge of the team as a whole.

A thorough knowledge and consistent delivery of the company standards and procedures as outlined in the Operations manual. Excellent product knowledge including allergens Assist in promoting, selling and customer service activities to optimise sales and customer satisfaction. To liaise fully with the Operations Manager with regard to all aspects of the Unit. Carry out any reasonable requests as required by a member of management Working in partnership with Head office to ensure all people objectives and HR duties are fulfilled.

Health & Safety

Ensuring a high standard of personal hygiene and personal presentation at all times within the shop Understanding relevant Health & Safety legislation and the implications on the
operation of the shop including HACCP, COSHH and dangerous machinery.

Work in a safe and tidy manner and to report any hazard, accident, loss or
damage to management.

Awareness of the emergency procedures, and to ensure that all staff and supervisors are similarly aware.

Knowledge required

Full completion of the Training card

Key Performance Indicators

Demonstrating the Milligans Values Contributing to the achievement of the shops upselling targets Achieving a waste target of Achieving a labour target within Achieving GP's in line with previous week and year or as agreed by Head Office. Demonstrating the management competencies as discussed in work reviews.
Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Benefits:

Discounted or free food
Schedule:

8 hour shift
Work Location: In person

Application deadline: 30/07/2025