Job Description

We are looking for an experienced retail manager to join our Vapestore in busy Portsmouth.

The successful candidate will maximise retail sales and profit and build a motivated team through effective leadership and training.

This role is store based and on the odd occasion, may be required to cover in other stores to cover sickness and holiday.

Full time working hours are 40.5 hrs per week, 5 days per week, Monday to Sunday; the role will include weekend working (including Friday, Saturday and Sunday), but not every day with a day off on another day of the week, so flexibility is crucial to the success of this role.

Main Duties and Responsibilities

Build an effective, customer-focused and sales driven team Work with the Cluster Manager with the recruitment and development of new team members, including the screening and interviewing of candidates Develop and build good customer relationships in the area using effective marketing methods to attract and retain those customers Effectively communicate daily and weekly targets and KPIs to team members Ensure the store is kept clean, neat, tidy and welcoming to customers Lead by example by delivering exceptional service to all customers that visit the store Take on feedback professionally from customers and report back to the Cluster Manager Coach and develop team members to enhance their performance Ensure all policies and procedures relating to Security, Health & Safety and GDPR are made visible, available and understood by staff to minimise risk to staff members and the business With support from the Cluster Manager, complete staff 1-1's, setting performance development plans and KPI's Support the aims and ethos of Vapouriz, setting a good example in terms of dress, behaviour, punctuality and attendance Promote and ensure the good reputation of Vapouriz and the business as a whole Undertake any other tasks which can be reasonably expected in relation to the role

KNOWLEDGE, SKILLS AND EXPERIENCE

Previous retail management experience gained within a sales-driven environment to exceed sales targets A keen vaper with an interest in the vaping industry, whilst not essential, would certainly help the candidate when engaging with customers, training staff, etc Excellent interpersonal skills An analytical mind and a good problem solver A positive and responsible attitude with a flexible approach to working hours. Good organisation and time management skills
Job Type: Full-time

Pay: 26,000.00-27,000.00 per year

Additional pay:

Quarterly bonus
Benefits:

Company pension Cycle to work scheme Employee discount Referral programme
Schedule:

Every weekend Monday to Friday Weekend availability
Work Location: In person

Expected start date: 01/06/2025