Job Description

Retail Shop Manager

Ipswich -Meredith Road shop - IP1 6EB

Salary:

26,340 per annum

Working Pattern:

Full-time 37.5 hours per week Working 5 days over a 6/7 day week
_

Mandatory weekend working on a rotational basis

_

Contract

: Permanent

Key Benefits:

Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays Additional holiday purchase scheme AVIVA pension package - up to 7% Employer Contribution including Life Assurance Employee health cash plan & wellbeing support schemes

East Anglia Children's Hospices (EACH)

is looking for a

Retail Shop Manager

to lead the team at our

Meredith Road Shop

. This is a fantastic opportunity to join EACH's vibrant retail team and manage one of our charity shops to maximise income from donated goods, new products, Gift Aid, and eCommerce.


You'll support a dedicated team of staff and volunteers, drive community engagement, and ensure a welcoming, inclusive and efficiently retail environment while supporting children and young people with life-threatening conditions and their families.


Our

Meredith Road shop

sits at the heart of the local community, proudly positioned on a busy parade of shops in north-west Ipswich. We specialise in

high-fashion

,

branded donations

, offering the opportunity to work with

quality clothing

and

merchandise

in a

fun

,

energetic

retail environment.

What you'll be doing:

Leading a team of staff and volunteers to deliver outstanding customer service and maximise income from donated goods, new products, Gift Aid, and eCommerce. Creating a welcoming, inclusive and well-presented shop environment. Driving performance through effective merchandising, pricing, and promotional activity. Building strong relationships in the local community to encourage donations and volunteer support. Managing day-to-day operations including health & safety, stock rotation, and financial reporting.

What we're looking for:

Experience in retail management, ideally in a dynamic retail or charity setting. A warm, inclusive and motivating leadership style. Strong organisational and communication skills. Confidence using tills, tablets and online platforms (e.g. eBay). A commitment to EACH's values and mission. Experience of working with volunteers would be an advantage, however this role would also suit a candidate with high street retail experience.

Interested in Learning More Before You Apply?

At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions,

request reasonable adjustments

or have an informal discussion

before submitting an application

.


If you'd like to find out more or make a request,

please contact the Recruitment Team

by email hrinbox@each.org.uk or phone 07442 465971.


Job Types: Full-time, Permanent


Benefits:


Additional leave Company pension Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Sick pay
Work Location: In person