Job Description

Introduction to Home-Start Teesside

Starting in the home our approach is as individual as the families we are supporting. No judgement, just compassionate, confidential support tailored to each family.

Our home -visiting volunteers visit a family in their home weekly for 2-3 hours to offer practical and emotional support and work alongside families to build on their own strengths.

We can support families who have a child under five and are struggling with poor physical/mental health, postnatal depression, bereavement, multiple births, isolation, and loneliness, seeking asylum.

The earliest years make the biggest impact; Home-start make sure those years count so that no child's future is limited. We support families when they need us the most.

If you'd like a real sense of job satisfaction, you could be who we're looking for!

Job Role:

Retail Shop Manager

Salary:

12.21 per hour

Hours:

Part time 19 hours per week, to include Saturdays

Contract type:

Permanent job share

Location:

Middlesbrough

Please email adminretail@homestart-teesside.org.uk to ask for an application pack to complete your application.

The Role:

To manage our Charity Shop in Brambles Farm. To ensure effective and efficient management of volunteers, paid staff, premises, and stock; To maximize sales and achieve agreed performance targets. To ensure that all appropriate standards of security and health and safety are met. To positively promote the charity and its message to members of the public and other stakeholders.

Responsibilities include:

Achieve the shop income and profit targets by maximizing sales, minimizing costs and constantly looking at better ways to promote the business, working with the area manager to create a shop environment which meets the needs of the business.

Be the main key holder for the shop - responsible for opening and closing.

Actively recruit and train volunteers to support the efficient running of the store.

To comply with all instructions, policies, procedures, guidelines & legislations at all times.

Ensure own safety, and the safety of those around. Comply with duties under the Health and Safety legislation.

Qualifications / Requirements:

General management, preferably in retail.

A proactive, customer focused approach to work, demonstrating responsiveness and flexibility.

Basic Knowledge of Health & Safety, Fire Regulations and ability to identify potential risks.

Retail experience.

Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 19

Schedule:

Day shift including weekends
Experience:

Retail sales: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred)
Work Location: In person

Application deadline: Midnight, 2nd November 2025

Reference ID: HST Brambles Shop Manager

Get in touch

If you have any questions about the Shop Manager role, please get in touch with dawn.west@homestart-teesside.org.uk or phone 07865 339909

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out.

Job Type: Part-time

Pay: 12.21 per hour

Benefits:

Free parking
Education:

GCSE or equivalent (preferred)
Experience:

Retail sales: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred)
Work Location: In person