Job Description

We're looking for a Retail Team Member to welcome visitors to the National Trust shop at Osterley Park, to answer their questions and help them make the most of their day.

Salary:

13.95 per hour (inclusive of Outer London Weighting)

Duration: Fixed-term contract of 4 months

Hours: 6 hours per day at weekends (Saturdays & Sundays). Typically working from 11am - 5pm

Interviews - 13 Jun 2025 at Osterley Park

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.



What it's like to work here:A short hop from central London by tube but a world apart. Stroll up the tree-lined drive, past the grazing Charolais cattle and you'd think you're in the country, not urban Hounslow.


Surrounded by gardens, park and farmland, Osterley is one of the last surviving country estates in London.


We're Europe's biggest conservation charity and we look after nature, beauty and history for everyone to enjoy, and our shop reflects our core values - to help people and nature thrive; and every penny spent in the shop goes towards the work we do at Osterley Park & House in caring for nature, beauty and history.


To find out more about what it's like to work within "Retail" at the National Trust, click here to watch our video.



What you'll be doing:As a member of the retail team, you'll be offering visitors help and advice with their shopping. You'll have high standards of presentation in the shop while providing excellent service to all customers.


You'll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.



Who we're looking forWe'd love to hear from you if you're:


focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills.

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Fixed Term p/t (12 hrs pw for 4 mo)