Job Description

Salary - Grade
GBP 30,654 30654 - Scale 2
Contract Type
Fixed Term / Secondment
Contract Length
21 Months
Contracted Hours
Full Time - 36 hours per week
DBS Required
Yes
Department
Climate, Homes and Economy
Service
Public Realm
Closing date
04/01/2026

21 Months Fixed Term Contract/Secondment Opportunity

IMPORTANT: This post requires a regular shift working between 6am and midnight 7 days a week. This is implemented on a 5-day working week (7.2 working hours per day + 1 hour for lunch). This is based on a 4-week working pattern where you would benefit from 4 consecutive days off every 3 weeks. Working patterns and rotas are subject to regular review and change.

Hackney is one of Britain's most exciting and fastest-changing boroughs. We have changed the reputation, not just of the Council, but of Hackney itself. The challenges that have arisen over the last few years have intensified the need for action and we are determined to rebuild Hackney for, and with, our diverse communities.



Hackney Parking Services are often leading the way in the parking industry with the main focus on best practices and performance. Hackney Council has managed to be the number one borough in Penalty Charge Notice (PCN) appeals for two years running. Hackney was one of the first Councils in the country to implement School Streets and Ultra Low Emission Vehicle zones - all of which are enforced by the parking enforcement team.



Recently, the Council has brought in-house the parking enforcement operations after over two decades of the service being outsourced. An amazing opportunity has arisen to recruit into brand new apprentice positions that will be pivotal in supporting the delivery of the newly insourced parking enforcement service and a great opportunity to learn new skills, experience and public sector enforcement.



In this challenging and rewarding apprenticeship, you will have the necessary communication and networking skills to work directly with residents and key partnering services. Your "can do" ethos, unparalleled organisational skills, problem solving abilities and exceptional skills in dealing with conflict will empower you to manage a varied caseload, and collaborate with others to address support needs and achieve positive outcomes whilst working to obtain new qualification.


You will be part of the team working in an agile context and have the ability to work routinely from different locations across Hackney, outdoors in all weather, to best meet the needs of the communities that we serve.



Day to day you will undertake the statutory duties of Civil Enforcement Officer under the Traffic Management Act 2004 in enforcing moving traffic, bus lanes and parking contraventions via CCTV. Processing relevant administrative functions in relation to CCTV team such as processing of CCTV scheme permits and logs on the performance of such schemes.



As part of this apprentice position you will study the Public Sector Compliance Investigator and Officer (Level 3) which will provide you with understanding, investigating and negotiating skills with individuals and organisations who, by accident or with intent, may not be complying with or are deliberately evading regulation or law. There will also be a number of opportunities to shadow different parts of the department to gain new knowledge and understanding of the statutory duties the Council has. You will also be required to complete CCTV Traffic Enforcement BTEC Level 3 at the start of your apprenticeship.



Hackney is one of the UK's highest performing local authorities, serving one of London's best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.

Eligibility for this apprenticeship:

You must be 18 years old or over.

For this position, you will either:



Already hold at least a Level 2 or GCSE A*-C / 4-9 in Maths and English



OR



Be willing to complete this during your apprenticeship training.



If you hold an Education, Health and Care Plan (EHCP), a statement of special educational needs (SEN) or a learning difficulty assessment (LDA) this criteria may not apply and you will be assessed individually

You will not be eligible

for the apprenticeship if you

already hold an equivalent level

Business Administrator

qualification.

You must also meet at

least one

of the additional set criteria for eligibility for our apprenticeship positions:

- You are a current resident of the London Borough of Hackney


- You are a current student at a Hackney education institution (school, college, university, PRU/alternative provision, Adult Learning provision)



- You are a former student at a Hackney secondary education institution and completed at least one GCSE or equivalent Level 2 qualification there



- You are a current or former recipient of Hackney leaving care services.

To access Apprenticeship training funding you must also:

- Hold a British/EEA passport or have permission from the UK government to live in the UK AND



- Have been resident in the UK or EEA for at least the last three years. If you are a resident of the EEA, you must have settled or confirmed settled status in the UK.

You must be able to evidence that you meet the eligibility criteria. Please ensure that you have read the eligibility criteria in the & Person Specification.

You will not be eligible if you cannot provide this evidence.

If you have any questions about this role, please contact

apprenticeships@hackney.gov.uk

Please refer to the attached for more information on what is required and the role you're applying for.

You will be required to successfully pass security vetting through Standard DBS checks level to be considered for this post.

We operate a fair and open selection process. Therefore, we do not accept supporting statements or CV's.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

This application process replaces a supporting statement.

Closing date for applications: 04 January 2026

Interview date: W/c 19 January 2026

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.



Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.



The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk