Job Description

JOB TITLE

- Rooms Division Administrator

DEPARTMENT

- Front Office

CONTRACT TYPE

- Full Time - Permanent

RATE OF PAY

- 12.42 plus excellent benefits!

HOURS

- 5 days out of 7

LOCATION

- Newport NP18 1HQ

ID

- REQ5750

OVERVIEW -

Join the 'Greatest Story in Hospitality' by becoming one of our 'Hospitality Heroes' as a Rooms Division Administrator based at the Celtic Manor Resort just one of the fantastic opportunities we offer from 'Manor to Marina'.

OUR IDEAL HERO WILL HAVE -

The ability to manage multiple tasks while keeping attention to detail. A guest-focused approach with a friendly and professional demeanour. A positive and composed attitude, even in high-pressure situations. Previous experience in an administration or coordination role (ideally within a hospitality or events setting).

IMPLEMENTING OUR 'YES, WE CAN' PHILOSOPHY, YOU WILL -

Oversee day-to-day operations, ensuring smooth and efficient service for the department. Ensure all administration related to the department is completed accurately and on time. Respond promptly to guest requests and requirements, ensuring a world-class experience. Work closely with the team to guarantee flawless experience. Maintain a positive attitude while handling multiple responsibilities in a fast-paced environment.

BE RECOGNISED AND REWARDED -

As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as -

Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards

GROW WITH US -

As a Celtic Collection employee, you will be able to say -

I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

RECRUITMENT INFO -

In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.