Job Description

We're looking for a proactive and detail-focused Safety and Compliance Officer to join our Clinical Governance team at The London Clinic, in Marylebone. This is an important role supporting patient safety and regulatory compliance across the hospital, helping us uphold high standards of care. About us Established in 1932, The London Clinic is one of the UK's largest independently owned non-profit hospital, with state-of-the-art facilities located on Harley Street. We have circa 1200 employees, a total of 8 premises, and we are dedicated to providing the best, personalised healthcare with a breadth of surgical and medical expertise.



Our main hospital spans 8 floors comprising of 234 beds and 10 theatres. Other premises include, The Duchess of Devonshire Wing (Cancer Centre), The London Clinic Eye Centre and 4 premises providing consulting room suites and diagnostic services. About the role You'll work closely with the Patient Safety Manager to support the administration and coordination of key safety and compliance processes. This includes supporting incident investigations, communicating safety messages, tracking improvement actions, and maintaining our internal reporting systems.



The role offers real variety and the chance to work closely with clinical and non-clinical teams, contributing to meaningful improvements in patient outcomes. It's a great opportunity for someone with strong administrative skills, a working knowledge of governance or compliance frameworks, and the confidence to build relationships across different teams. Location: The London Clinic, 1 Park Square West, London Contract: Full-time, Permanent (37.5 hours per week, Monday to Friday) Salary: 34,715 - 39,000 - depending on experience Hours: 37.5 hours per week, Monday to Friday Hybrid Working: 3 days onsite Benefits package: Contributory pension scheme (total annual contribution up to 20%). Private Medical Healthcare.



33 day's annual leave (Inclusive of bank holidays). Season ticket travel loan, family friendly benefits, and a wide range of discounts with a variety of retailers/services, plus much more. We also offer excellent career development; with clear career pathways and access to further education. This role would suit someone with a strong background in healthcare administration, a proactive approach to managing workload, and a keen interest in patient safety and quality improvement.



A solid understanding of the pillars of clinical governance, including the Patient Safety Incident Response Framework (PSIRF), will be important. Key Duties: Support the management of safety incidents under PSIRF, helping ensure robust reporting, investigations and learning. Coordinate weekly safety communications and help drive forward improvement actions with clinical teams. Maintain accurate and confidential records of patient safety activity.



Work with the Clinical Governance Analyst to support the DatixWeb system. Help monitor compliance with key clinical quality standards and KPIs. Assist with planning and tracking improvement initiatives that improve patient outcomes. Provide general administrative support to the Governance team and contribute to wider governance and safety projects.

Skills and Experience:

Previous experience in a healthcare governance, patient safety or compliance support role Strong administrative and IT skills (Excel, Word, PowerPoint) Clear understanding of clinical governance or patient safety principles Excellent communication and organisational skills Able to manage competing priorities and work independently Experience using DatixWeb or similar incident reporting systems Knowledge of CQC compliance and regulatory frameworks Experience supporting investigations or compiling assurance reports Why apply? You'll be joining a values-led organisation where people are proud to work. We're committed to delivering the best in patient care, and that means investing in our people. This is a great opportunity to build your governance knowledge and grow in a supportive and dynamic environment.



The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.



The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.