Job Description

Overview

Are you passionate about fine jewellery and exceptional customer service?
Join Michael Platt, an established independent jeweller in the heart of Wimbledon Village, known for its warm, personal service and exquisite bespoke fine jewellery.

We are seeking a Sales & Administration Associate to become a valued member of our small, friendly team. This is a varied role that combines high-ticket sales with hands-on administration. The ideal candidate will be someone who loves building relationships with clients, has an eye for detail, and thrives in both collaborative and independent working environments.

Key Responsibilities

Assisting clients with fine jewellery sales & managing the booking in of bespoke appointments for our designers. Capable of calling new leads & booking appointments for the designers to carry out consults with. Advising on and managing jewellery repairs, valuations and aftercare services. Helping with the daily administration & running of the shop, including use of EPOS system and Microsoft Office. Helping coordinate stock, repairs, and special orders. Maintaining our in-store displays and ensuring showroom standards are immaculate. Delivering a consistently warm, engaging and polished customer experience. Working independently when required, helping to ensure the shop runs smoothly day-to-day.

About You

Experience in fine jewellery or luxury retail is highly desirable Exceptional attention to detail and organisational skills Confident with EPOS systems and Microsoft Office (Outlook, Word, Excel) Comfortable dealing with a variety of clients, from first-time visitors to long-standing customers. A positive, personable approach - you're professional, but also fun to work with! Resilient under pressure, able to manage busy periods with calm and efficiency Enjoys working in a small team where you'll be trusted to take initiative and ownership of tasks.

What We Offer

A friendly and supportive team environment Training and development opportunities within luxury retail and fine jewellery A chance to build long-term client relationships in a respected independent business Competitive salary, commensurate with experience
Location: Wimbledon Village, London
Working Hours: Part-Time 9am to 5pm, Mondays to Saturdays
Wage: Competitive - dependent on experience.

How to Apply

If this sounds like the perfect role for you, please send your CV and a short covering note to admin@michaelplatt.co.uk.

For more information about Michael Platt, visit: www.michaelplatt.co.uk

Job Type: Part-time

Pay: 21,000.00-25,000.00 per year

Expected hours: 24 per week

Benefits:

Employee discount Sick pay
Work Location: In person

Application deadline: 31/08/2025
Expected start date: 15/09/2025