Job Description

Overview

We are seeking an enthusiastic Sales Support Associate to join our team. This role is essential in providing exceptional support by being a key member of our customer service and despatch teams to ensure a seamless experience for our clients. The ideal candidate will possess strong communication skills, attention to detail, and a passion for customer service and flexibility to cover any task requested once training has been provided

Duties

Supporting the Sales and Course Co-ordinator Sales order processing and responding to customer enquiries Preparing for training courses and conferences, providing all relevant equipment and stock to fulfil the events needs Liaising with our remote Sales team Database and lead management Preparing customer quotations Collating equipment for clinical cases and loans Provide cover in the absence of the Sales & Course Co-ordinator Packing and Despatch as required Receiving deliveries Logging returns and credit notes Ensure proper use and care of equipment and materials for which the role has responsibility including the cleaning and testing of course equipment Adhere to stated policies and procedures relating to Health and Safety and Quality Management

Qualifications

Previous experience in a sales support or administrative role is preferred but not essential. Excellent verbal and written communication skills, with a strong focus on customer service. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software is advantageous. Strong organisational skills with the ability to manage multiple tasks effectively. A proactive attitude with a willingness to learn and adapt in a fast-paced environment. Attention to detail and accuracy in all tasks undertaken.
Job Type: Full-time

Pay: 23,500.00-25,020.00 per year

Benefits:

Company pension Free parking Life insurance
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Sales Support Associate
Expected start date: 11/08/2025