Job Description

Overview

Protos is a growing flexible packaging manufacturer based in Sharpness. We're a small, close-knit team working in a fast-paced environment, and we're looking for someone to join us and grow with the business.

What We're Looking For

We're looking for a Sales Administrator to support our Client Services Coordinator and help keep things running smoothly. You'll be the first point of contact for customers, handling enquiries, processing orders, and ensuring our clients receive excellent service.

This is an ideal opportunity for someone looking to build a career in account management. You'll start by learning the ropes - answering calls, processing orders on our system (Odoo), and supporting the sales admin function - but over time, you'll take on more responsibility, including liaising directly with customers, chasing quotes, and managing accounts. There's plenty of technical knowledge to pick up along the way, and we'll support you as you develop.

What You'll Be Doing

Answering customer calls and responding to enquiries Processing sales orders and updating our system (Odoo) Supporting the Client Services Coordinator with day-to-day admin Liaising with customers and building relationships Chasing quotes and following up on enquiries Learning the technical side of flexible packaging over time

What We're Looking For

We're more interested in the right character than a specific background. If you're a good communicator with a positive attitude, keen to learn, and comfortable working in a fast-paced environment, we'd love to hear from you.

The ideal candidate will be:

Personable and professional on the phone Organised with good attention to detail Eager to learn and develop A team player who fits into a small, friendly team Able to stay calm and focused when things get busy
Previous experience in admin, customer service, or a similar role would be helpful but isn't essential.

What We Offer

Progression pathway into an Account Manager role Free parking Tea, coffee, and snacks provided Employee Assistance Programme (EAP) The chance to be part of a small team where your contribution really matters
NO RECRUITERS OR AGENCIES

Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Benefits:

Health & wellbeing programme On-site parking
Work Location: In person