Job Description

A dynamic and varied role, offering internal support via sales reports and managing the product database, and external support managing customer enquiries and problem solving.

• Answering Global customer service enquiries which may come from businesses (retailers/distributors the company have supplied to) or end users of the product. This would be predominantly via email, webchat etc.
• Processing orders and completing administrative requests for B2B customers globally - this includes marketplace orders such as Amazon and Walmart and utilising various different customer portals and systems.
• Upload and maintain product database
• Support Sales Teams in both the UK and US by providing sales/data reports - you'll need to be super excel savvy, able to do manipulate data, pull pivot tables, v look ups
• Support in ensuring the successful implementation of the Sales and Marketing Strategies to maximise profitable sales revenue and increase CTO.

Join an FMCG business growing rapidly on a Global scaleIntegral role supporting the Sales teams in the UK & US
A successful Sales Administrator should have:

• A background in sales admin/customer service within the FMCG industry.
• Experience dealing with a broad range of customers (ideally businesses and end user)
• Familiar with various email marketing software and e-commerce platforms
• Excellent Excel skills
• Strong communication skills - able to communicate with a Global network
• Comfortable in a fast paced and dynamic environment - able to juggle and prioritise tasks effectively

This is a highly collaborative and creative team that is a joy to be a part of. They're in an exciting phase, expanding their supply into additional European countries, and so you'll be a highly valued member of the sales team in helping them ensure customers have a positive experience.

• A competitive salary of 26,000 per annum.
• Hybrid working
• Very generous holiday allowance - 25 days + Bank Holidays + Duvet Day + CSR Day + your birthday off!
• Auto Enrolment Pension
• Free Parking
• Permanent role offering stability

If you're ready to take on the challenge of becoming a Sales Administrator in Wrexham, apply today to join this exciting sector

Skills Required