Fuann Ltd. is a fast-growing education consultancy dedicated to helping international students achieve their study abroad goals. We provide one-to-one academic planning, university application guidance, scholarship support, interview coaching, and visa advisory services. We pride ourselves on delivering high-quality consultation that directly impacts students' lives and future careers.
Role Overview
As a Sales Administrator ( Education consultant), you will be the frontline consultant engaging directly with prospective students and their families. You will understand their goals, advise on study pathways, and convert inquiries into confirmed clients. You will contribute to the company's revenue growth while delivering an exceptional customer experience.
Key Responsibilities
Lead Generation & Prospecting
l Proactively generate and qualify new student enquiries via phone, email, social media, events, and referrals.
l Follow up on inbound leads promptly and professionally.
Sales Conversion & Client Engagement
l Understand students' academic background and aspirations.
l Present appropriate study options, service packages, and value propositions.
l Address client questions, concerns, and objections effectively.
Tailored Consultation & Relationship Building
l Maintain ongoing communication with clients to build trust and long-term relationships.
l Guide students through the initial stages of the application process.
l Collaborate with Document Writers and Admissions team to ensure smooth progression.
Sales Reporting & CRM Management
l Record all interactions, updates, and sales stages accurately in the CRM system.
l Monitor personal KPIs and sales performance weekly and monthly.
l Prepare simple reports for Team Leads.
Candidate Requirements
l Bachelor's degree or equivalent preferred.
l Prior experience in education sales, customer service, or customer sales experience is a plus; training provided.
l Fluent in Both Mandarin and English
Skills & Abilities
l Strong communication and presentation skills.
l Results-driven and target-oriented mindset.
l Quick learner with the ability to adapt in a fast-paced environment.
l Basic CRM proficiency preferred (training available).
l Ability to work collaboratively and independently.
Personal Attributes
l Positive attitude and eagerness to help students succeed.
l Organized with good time-management skills.
l Professional work ethic with attention to detail.
What We Offer
l Competitive base salary + uncapped commission
l Professional training and mentorship programme
l Career progression opportunities (Senior Sales, Team Lead)
l Supportive and collaborative culture
l Flexible working hours and hybrid options
l Employee wellness & celebration events
l Visa sponsorship (if applicable)
Job Type: Full-time
Pay: From 33,400.00 per year
Benefits:
Casual dress
Employee mentoring programme
Flexitime
Free or subsidised travel
Language training provided
Sick pay
UK visa sponsorship
Work from home
Education:
Bachelor's (preferred)
Experience:
Education Consultant: 1 year (preferred)
Work Location: Hybrid remote in Birmingham
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