Job Description

Job title: Sales Administrator

Location: Brigg, North Lincs

Salary from: 23,500

The Role:

We are seeking a Sales Administrator to join our expanding, fast-paced team. In this role, you will manage sales administration and support on a global scale, covering multiple regions, including the UK, EU, Canada, and the United States. As a key contributor to our operations, you will handle a range of administrative tasks, ensuring smooth and efficient processes. Reporting directly to the Customer Service Team Leader, you will play a vital role in enhancing team effectiveness and delivering exceptional support.

About us:

A LEADING GLOBAL LIFESTYLE BRAND

Wrendale aspires to be one of the?best design-led lifestyle brands?in the world, a?household name?recognised for its commitment to?sustainability, creativity, and?excellence. We strive to be the?best animal artwork giftware brand on the market.?We aim to set new standards in the gifting industry, ensuring our products?bring joy to people's lives?while making a?positive impact on the planet.

INSPIRING A LOVE FOR NATURE

Inspired by wildlife?and the natural world, we believe in using our platform to?educate and inspire others to care for the environment. Through our thoughtfully designed products and brand storytelling, we encourage?a deeper appreciation for nature and sustainable living.

SUSTAINABILITY & ETHICAL RESPONSIBILITY

As an industry leader in reducing environmental impact, we prioritise responsible sourcing, waste reduction, and eco-friendly packaging. Our?B Corporation certification?reflects our dedication to?ethical business practices, transparency, and sustainability at every level of our supply chain.

A BRAND BUILT ON EXCELLENCE & COMMUNITY

The Wrendale experience is about more than just beautiful products - it's about?quality, creativity, and exceptional customer service.?We foster a?supportive and fulfilling workplace?where our passionate team brings our vision to life. Our customers are at the heart of everything we do, and we strive to make them feel part of the?Wrendale family.

Key responsibilities:

Manage all types of correspondence by responding or forwarding within the KPI's set.

Provide support to our customers and sales representatives/agents via phone calls and email.

Set-up new stockists

Accurately input orders

Order Release and Oversee Ecommerce Log

Oversee Sales Inbox

Check samples orders for invoicing

Maintain Sales Reports and commissions

Maintain Price Lists and uploads on sales ordering platform

Update barcode lists

Maintain customer stock sheets on a monthly basis.

Assist with ad-hoc administrative tasks as required to support the team

Essential skills and experience:

Have a positive attitude and a personable phone manner.

Excellent administrative, organisation and communication skills.

Be a competent user of Microsoft office software and CRM systems.

Must have good Microsoft Excel Skills (VLOOKUP, Pivot Tables competent) - a test may be given

Must have previous experience in administration and customer service.

Be able to multitask and remain calm when working under pressure.

Detail oriented.

Ability to work well within a team and work independently.

Right to work in UK

Benefits:

Optional 4-day working week 8am-5pm with no reduction in pay

Discount on Wrendale products

Regular paid social events

Employee assistance programme (Simply Health) available after probation

Opportunities for professional development

A supportive and collaborative work environment

We are an equal opportunity, Disability Confident employer and value diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Our recruitment process is inclusive and accessible, we can provide information in accessible formats (for example, large print) and we accept applications in alternative formats (for example, electronically/dictation) if needed.

Application Deadline: 31/10/2025

Job Type: Full-time

Pay: From 23,500.00 per year

Benefits:

Company events Company pension Employee discount Free parking On-site parking
Ability to commute/relocate:

Brigg DN20 8HX: reliably commute or plan to relocate before starting work (required)
Application question(s):

Must have excellent written and verbal communication skills, with the ability to write clearly and professionally using good grammar and attention to detail. Can use Excel to a level that includes VLookup and Pivot tables
Experience:

Administrative: 3 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person