The Seetru Organisation (Seetru Limited and LESER UK Limited) is a fast-growing mechanical engineering manufacturing business. Growth is based on product innovation and strategic sales and marketing development programmes worldwide. Seetru have a long and stable 75-year history of high quality and innovative products and services, with a strong people culture. The operation is fully integrated from R&D, international product approval, manufacturing production and assembly, sales and marketing, to full lifecycle support (via our Test and Maintenance Services division). In recent years the business has been undergoing an accelerating series of transformative changes including investment in new management structures and processes, new facilities and plant, a new ERP system and a torrent of new products: the business is now capitalising on this on-going investment programme and is achieving substantial rates of growth.
The Position / Role
Overview:
The Sales Administrator will work closely with the sales team to support their activities. Primarily day to day functions will revolve around reviewing and processing customer orders onto our ERP system, keeping customer accounts and contact up to date and helping customers with any order issue or documentation requests
Co-ordinate with the production teams to determine the despatch date for orders.
Reviewing the orders for contractual terms and obligations.
Check the technical information on the order is correct.
Raise amendments to the order as required by the customer.
Undertake any other projects or activities as and when requested to do so.
Respond to customer requests for information or documentation to Seetru products and orders
Maintain customer accounts and contact information
Skills and Attributes
Experience of working in a customer services environment is preferable
Familiarity with CRM systems
Familiarity with Microsoft office
Enjoy market research and be prepared to learn about employer's products and global markets.
Strong organisational skills.
Effective time-management (the ability to recognise and prioritise important tasks).
Very high standards and attention to detail.
Excellent written and verbal communication.
Additional Information
Easy to access by walking, various public transports links or free parking on site.
Pension
Employee Assistance Programme
Cycle to Work Scheme
25 days Annual Leave + Bank Holidays
Life Insurance
Job Types: Full-time, Permanent
Pay: 24,000.00-26,000.00 per year
Benefits:
Cycle to work scheme
Health & wellbeing programme
Life insurance
On-site parking
Work from home
Work Location: Hybrid remote in Bristol BS1 6UT
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